Hello lathspell and welcome,
You may want to print out these instructions for reference, since you will have to restart your computer during the fix. Please make sure you have an
ACTIVE internet connection as the tool will need to download additional files and a program.
Please download FixWareout from one of these sites:
http://forums.subratam.org/index.php...=post&id=43811
http://swandog46.geekstogo.com/Fixwareout.exe
Save it to your desktop and run it. Click Next, then Install, then make sure
"Run fixit" is checked and click
Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is
NORMAL. [/i]FixWareOut will produce a logfile,
report.txt located within the
C:\fixwareout folder
When your system reboots, follow the prompts. Afterwards, HijackThis will launch. Please click Scan, and check the following items:
O17 - HKLM\System\CCS\Services\Tcpip\..\{3E1B1DFE-B663-4198-9D99-45ACC1855F12}: NameServer = 85.255.116.164,85.255.112.226
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA75BC33-2B04-4529-A48C-FA909A1B9673}: NameServer = 85.255.116.164,85.255.112.226
O17 - HKLM\System\CS2\Services\Tcpip\..\{3E1B1DFE-B663-4198-9D99-45ACC1855F12}: NameServer = 85.255.116.164,85.255.112.226
Click
Fix Checked. Close HijackThis, and click
OK to proceed.
At the end of the fix, you may need to restart your computer again.
-----------------------------------------
Perform an online scan using Internet Explorer with
Panda ActiveScan
**
click on "Free use ActiveScan" located on the top right hand corner - Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
**A box may appear asking you for a Password, click 'Cancel'
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
- Click on see report. Then click Save report
In your next reply, I will need the following:
fixwareout report.txt
Panda results
New HijackThis log
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