Hi there scottv
No probs I hope you had a nice weekend
Yeah as I explained verclsid is conflicting with your HP Share to Web. Either disable Share to Web or uninstall the latest Windows Security Update(908531). Microsoft are working on a fix for this conflict.
Please print this page or copy it to
Notepad in order to assist you while carrying out the following instructions.
Please download
Cleanup! or use this
(Alternate Link) if the main link does not work and install it. You will use this later.
Download
fl.zip
Extract the contents to a new folder on Desktop.
Within the folder, locate & double-click
fl.bat.
It should produce a report at
c:\findlop.txt. Post the contents of the report in your next reply.
Open HijackThis and click
Open the Misc Tools section, under System Tools click
Open uninstall manager... and click
Save list. Save it to HijackThis directory and post the entire contents of
uninstall_list.txt here.
Go to
Start > Control Panel double-click on the
Java Icon (coffee cup) in the Control Panel.
Under
Temporary Internet Files, click the
Delete Files button.
There are three options in the window to clear the cache -
Leave ALL 3 Checked
- Downloaded Applets
- Downloaded Applications
- Other Files
Click
OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
Click
OK to leave the Java Control Panel.
Go to
My Computer >Tools >Folder Options >View tab and
select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option. Also make sure there is no checkmark beside
Hide file extensions for known file types. Click OK.
Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).
Delete the following
Files indicated in
RED and
Folders in
BLUE(If they still exist)
C:\WINDOWS\ounist.exe
C:\WINDOWS\pludll.exe
C:\WINDOWS\webdir.dll
C:\Documents and Settings\All Users\Application Data\curb second platform army
Empty the contents of the following
Folders(Do not delete the folder)
C:\Documents and Settings\Compaq_Owner\Cookies
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp
Open
Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:
Click
Options
Move the slider button down to
Custom CleanUp!
Check the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
- Cleanup! All Users
Uncheck the following :
- Scan local drives for temporary files
Click
OK, Press the
CleanUp! button to start the program and reboot when prompted.
Reboot to Normal Mode
Perform an online scan with
Internet Explorer with
Kaspersky WebScanner
Next Click on
Launch Kaspersky Anti-Virus Web Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click
Yes.
- The program will launch and then begin downloading the latest definition files:
- Once the files have been downloaded click on NEXT
- Now click on Scan Settings
- In the scan settings make that the following are selected:
- Scan using the following Anti-Virus database:
- Scan Archives
Scan Mail Bases
- Click OK
- Now under select a target to scan:
- This will program will start and scan your system.
- The scan will take a while so be patient and let it run.
- Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button:
- Save the file to your desktop.
- Copy and paste that information in your next post.
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
Required Logs
findlop.txt
uninstall_list.txt
Kaspersky report
new HijackThis log
How is your Internet Explorer behaving now??