Hi again
Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.
Clear your IE cookies. Start > Settings > Control Panel > Internet Options > General tab > under Temporary files, click on Delete Cookies
Delete the following Files indicated in
RED if they still exist.
D:\WINDOWS\SYSTEM32\
logs1.ini
D:\WINDOWS\
re12.reg
Online Scan
Establish an internet connection & perform an online scan with
Internet Explorer at
Kaspersky WebScanner
Next Click on
Launch Kaspersky Anti-Virus Web Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click
Yes.- The program will launch and then begin downloading the latest definition files:
- Once the files have been downloaded click on NEXT
- Now click on Scan Settings
- In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:Scan Options:- Scan Archives
- Scan Mail Bases
Click
OK
Now under select a target to scan: Select
My Computer- This will program will start and scan your system.
- The scan will take a while so be patient and let it run.
- Once the scan is complete it will display if your system has been infected.
Now click on the
Save as Text button:
- Save the file to your desktop.
- Copy and paste that information in your next post.
Take note of the name(s) and location(s) of any file(s) it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
Please reply with the Kaspersky Log and a fresh HijackThis Log.