sUBs

Now..that looks much better :)


Do a HijackThis scan & place a check next to these items and select "Fix checked":

O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} (AsyncDownloader Class) - http://survey.otxresearch.com/Preloader.dll
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/p...im/install.cab

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Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.


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Then, perform an online scan with Internet Explorer with Panda ActiveScan

1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Click Scan Now
3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click on see report. Then click Save report

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log


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Do this after you have posted the results of the online scan.

Updating Java and Clearing Cache

1. Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel.
2. It will say "Java Plug-in" under the icon.
3. If it is not visible, click on 'Switch to Classic View' in the left pane of the Control Panel or 'Other Control Panel Options'
4. Please find the Update button or tab in the Java Control Panel. Update your Java then reboot.
5. If you are unable to update you can manually update by going here:
   
   http://www.java.com/en/download/manual.jsp
   
   
6. After the reboot, go back into the Control Panel and double-click the Java Icon.
7. Under the Advanced Tab, click <Applet> tag support and select the browser(s) you are using.
8. Under Temporary Internet Files, click the Delete Files button.
9. There are three options in the window to clear the cache - Leave ALL 3 Checked
   • Downloaded Applets
     Downloaded Applications
     Other Files
10. Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
11. Click OK to leave the Java Control Panel.