The Interent Exlorer that comes with SP2 has a built in pop up blocker.
You can access the settings for that pop up blocker by going to ....
Tools > Pop Up Blocker - turn off Pop Up blocker
Then try Kaspersky again
If Kaspersky is still giving you problems, please try an alternate scanner
Panda ActiveScan - Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click Scan Now
- Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
- Click on see report. Then click Save report
Post the contents of the report in your next reply
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
Irregardless of whether any online scans were done, please perfom the Blacklight scan & post the resultant log
The Windows is Shutting Down Screen freezing issue may be attributed to McAfee. Let's leave that for the moment & re-install McAfee when everything's clean.
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Question - what have you done for the community today?