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kikithesilly · 04-13-2006, 08:41 PM

I cannot run enter the system restore tab, I receive an error: "Run a DLL as an App has encountered a problem and needs to close. "

That was a HJT in normal mode, but here is another one. I deleted the file you asked me to delete. I'm not receiving pop ups at this point, I just can't do searches from "http://mreis.mlxchange.com/" without receiving this error:
Login : 008508
SiteCode : MRE
EventID : 1007
Category : 4
Severity : 1
Log : JS Exception caught in http://mreis.mlxchange.com/ - Window.OnError: JS Exception caught in ViewUtilJS.asp - viewDataRSC (-2146827850): Object doesn't support this property or method in line 219
Date : Thu Apr 13 2006 - 20:52:46 EDT

Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:42:08 PM, on 4/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\drwtsn32.exe
C:\WINNT\system32\drwtsn32.exe
C:\DOCUME~1\Kellee\Desktop\Look2Me-Destroyer.exe
C:\WINNT\system32\drwtsn32.exe
C:\Documents and Settings\Kellee\Desktop\Real fix\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mreis.mlxchange.com/Control/M...ctComboBox.cab
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mreis.mlxchange.com/Control/MLXClientUtils.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe

I have an appraisal business and this is crippling me. Thanks for your help!

04-13-2006, 08:41 PM	#7 (permalink)
kikithesilly Registered User Join Date: Mar 2006 Posts: 4 OS: xp	I cannot run enter the system restore tab, I receive an error: "Run a DLL as an App has encountered a problem and needs to close. " That was a HJT in normal mode, but here is another one. I deleted the file you asked me to delete. I'm not receiving pop ups at this point, I just can't do searches from "http://mreis.mlxchange.com/" without receiving this error: Login : 008508 SiteCode : MRE EventID : 1007 Category : 4 Severity : 1 Log : JS Exception caught in http://mreis.mlxchange.com/ - Window.OnError: JS Exception caught in ViewUtilJS.asp - viewDataRSC (-2146827850): Object doesn't support this property or method in line 219 Date : Thu Apr 13 2006 - 20:52:46 EDT Here is the HJT log: Logfile of HijackThis v1.99.1 Scan saved at 10:42:08 PM, on 4/13/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe C:\WINNT\System32\nvsvc32.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINNT\System32\svchost.exe C:\WINNT\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINNT\system32\drwtsn32.exe C:\WINNT\system32\drwtsn32.exe C:\DOCUME~1\Kellee\Desktop\Look2Me-Destroyer.exe C:\WINNT\system32\drwtsn32.exe C:\Documents and Settings\Kellee\Desktop\Real fix\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - Default URLSearchHook is missing O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mreis.mlxchange.com/Control/M...ctComboBox.cab O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mreis.mlxchange.com/Control/MLXClientUtils.cab O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe I have an appraisal business and this is crippling me. Thanks for your help! Last edited by kikithesilly; 04-13-2006 at 08:42 PM.