POADB

Welcome to TSF. - Do you have multiple Operating Systems on this system? Such as Windows 2k and Windows XP?

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Before you begin, take a read through these instructions and download the programs that I've advised. Save the below instructions in notepad or wordpad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers open during the cleaning process unless otherwise prompted.

If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.

Please allow yourself a few spare hours. Below are instructions for a virus scan(s) that can take longer then 2 hours.

It is also important you don't miss a step and perform everything in the right order!!
********************************DOWNLOADS********************************

Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in the same directory as the HiJackThis program.

Please download CleanUp! and install it. Do not run it yet!

Download Ewido Security Suite - Install & Update it's database but do not run it yet.

Please download Attribunes Look2Me-Destroyer.exe to your desktop. Do not run it yet

1. Download and run - bfu.zip
2. Checkmark the following boxes:
   • Use settings specified in script for the above option
   • Show log after script ends
3. Click the Web button located on the top right corner
4. Copy/Paste this url into the address bar of the Download script window:

   http://metallica.geekstogo.com/alcanshorty.bfu

5. Execute the script by clicking the Execute button.
6. When it finishes running, click the Save button for a copy of the log
7. Post the log created by the script when you have completed the fix

Unplug your computer from the Internet when you have finished downloading.

********************************LOOK2ME FIX*********************************

• * Close all windows before continuing.
  * Double-click Look2Me-Destroyer.exe to run it.
  * Put a check next to Run this program as a task.
  * You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
  * When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
  * Once it's done scanning, click the Remove L2M button.
  * You will receive a Done Scanning message, click OK.
  * When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
  * Your computer will then shutdown.
  * Turn your computer back on.
  * Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.

If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new...b/MSWINSCK.OCX

********************************PURGE/CLEANUP*********************************

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

• Click "Options..."
• Set the slider to "Standard CleanUp!"
• Uncheck the following:
  • Delete Newsgroup cache
  • Delete Newsgroup Subscriptions
  • Scan local drives for temporary files
• Click OK

Press the CleanUp! button to start the program. Reboot/logoff when prompted.

WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep that are stored in these locations; Move Them Now!!!

********************************SAFE MODE*********************************

REBOOT TO SAFE MODE

1. Restart the computer. The computer begins processing a set of instructions known as BIOS.
2. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
3. Continue to do so until the 'Windows Advanced Options' menu appears.
4. Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.

*********************************SETTING UP********************************

Enable the viewing of Hidden files

1. From Windows Explorer, go to Tools>Folder Options>View tab.
2. Enable the option for `Show hidden files and folder´
3. Disable the option for `Hide file extensions for known types´
4. Disable the option for `Hide protected operating system files´
5. Click Yes to confirm & then click OK

********************************ADD/REMOVE********************************

Uninstall the following programs, if present, using Control Panel > Add/Remove Programs :

• Zeno
  Download Accelorator Plus
  WebHancer

*********************************HJT FIXES**********************************

Run a scan with HiJackThis & select(tick) the following & click [Fix checked] :

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O4 - HKLM\..\Run: [keyboard] C:\windows\keyboard7.exe
O4 - HKLM\..\Run: [mousepad] C:\windows\mousepad7.exe
O4 - HKLM\..\Run: [newname] C:\windows\newname7.exe
O4 - HKLM\..\Run: [q8lg] "C:\WINNT\system32\slk8x2peu.exe"
O4 - HKLM\..\Run: [webHancer Survey Companion] C:\Program Files\webHancer\Programs\whsurvey.exe
O4 - HKLM\..\Run: [w002115a.dll] RUNDLL32.EXE w002115a.dll,I2 0000207c0002115a
O4 - HKLM\..\Run: [BrowserUpdateSched] C:\WINNT\system32\rwinnrag.exe CORN001
O4 - HKLM\..\Run: [w503d47a.dll] RUNDLL32.EXE w503d47a.dll,I2 0000207c0503d47a
O4 - HKLM\..\Run: [w000e4ec.dll] RUNDLL32.EXE w000e4ec.dll,I2 0000207c0000e4ec
O4 - HKLM\..\Run: [w000e8fd.dll] RUNDLL32.EXE w000e8fd.dll,I2 0000207c0000e8fd
O4 - HKLM\..\Run: [w0011817.dll] RUNDLL32.EXE w0011817.dll,I2 0000207c00011817
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - Startup: Zeno.lnk = C:\WINNT\system32\rwinnrag.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O16 - DPF: {2C15848B-21C0-406A-9902-56C8D90684F3} (alaWeb.clsGetStats) - file://C:\WIN2000\CONTENT\cabs\alaWeb.CAB
O18 - Filter: text/html - {CEA53356-C414-4331-A35E-AA4CE9D8DFA2} - C:\WINNT\system32\w9seq.dll
O20 - Winlogon Notify: ShellServiceObjectDelayLoad - C:\WINNT\system32\syclient.dll (file missing)
O20 - Winlogon Notify: SideBySide - C:\WINNT\system32\mwang.dll

*****************************MANUAL DELETIONS*****************************

Locate and delete the following folder(s), if present:

• C:\Program Files\webHancer\
  C:\Program Files\Common Files\VCClient\
  C:\PROGRA~1\DAP\

Locate and delete the following file(s), if present:

• C:\WINNT\system32\slk8x2peu.exe
  C:\WINNT\system32\rwinnrag.exe
  C:\WINNT\system32\w9seq.dll
  C:\WINNT\system32\syclient.dll
  C:\WINNT\system32\mwang.dll

Search for & delete ... using Start> Search... the following file(s), if present:

• w503d47a.dll
  w000e4ec.dll
  w000e8fd.dll
  w0011817.dll

********************************EWIDO SCAN********************************

** Please disable all other antivirus programs before proceeding.**

Run Ewido:

• Click Scanner
• Click Complete System Scan to begin scanning.
• Click OK when prompted to clean files
• With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click OK
• Once finished, click the Save report button
• Save the report to your desktop

Close Ewido
* Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.

********************************ONLINE SCAN********************************

REBOOT TO NORMAL MODE

Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

1. Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
• Click on see report. Then click Save report

Please post that log in your next reply.

********************************CHECK LIST********************************

In your next post, please include fresh logs from:

1. HiJackThis
2. Online scan
3. Ewido Results
4. C:\Look2Me-Destroyer.txt
5. Log from BFU.

Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now