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Someone else is going to have to confirm this, or at least elaborate, because I don't have Word 2000 or Outlook Express, and haven't ever done a mail merge between the two.
It seems likely to me, however, that it has something to do with the way the data is stored in Outlook Express. You specify <tab> and <enter> as delimiters. If the mail merge doesn't find tabs or line breaks, it won't be able to find records properly.
I'm not really certain it's necessary to specify delimiters when pulling from one MS product to another, but much stranger things have happened. If nothing else, you could export the desired portion of your address book as a .CSV (Comma Separated Values) file and import it into the Word mail merge with <comma> and <enter> as your delimiters. At least I think you can do that.
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