See
this page for instructions on how to clear java's cache.
-----------------------------------------------------------------------------
Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.
-----------------------------------------------------------------------------
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
O20 - AppInit_DLLs: C:\WINDOWS\system32\syst6l7.dll
-----------------------------------------------------------------------------
Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.
-----------------------------------------------------------------------------
Delete the following
Files/
Folders if they exist:
C:\WINDOWS\system32\syst6l7.dll
C:\WINDOWS\system32\win_84.exe
-----------------------------------------------------------------------------
Run
Cleanup! using the following configuration:
1. Click Options...
2. Set the slider to
Standard CleanUp!
3.
Uncheck the following:
- Delete Newsgroup cache
- Delete Newsgroup Subscriptions
- Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!
-----------------------------------------------------------------------------
Restart in normal mode.
-----------------------------------------------------------------------------
CLEAR & RESET SYSTEM RESTORE'S CACHE
Go to Start >> Run - type or copy/paste
control sysdm.cpl,,4 & press Enter
* Tick on the checkbox - Turn off System Restore on all drives
* Click Apply
Turn it back 'On' by unticking the same checkbox & click Apply, and then OK
-----------------------------------------------------------------------------
Perform an online scan with Internet Explorer with
Panda ActiveScan
Click on the "Free To Use ActiveScan" located on the top right hand corner- Click Check Now and a "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
- Enter your e-mail address, country, and state & click Scan Now * The download of the 8 MB Panda's ActiveX control will take place *
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
- Click on See report then click Save report
*Turn off the real time scanner of any existing antivirus program while performing the online scan
-----------------------------------------------------------------------------
Run a new HijackThis scan. Save the log file and post it here.
-----------------------------------------------------------------------------
Please return with logs from:
Panda
HJT
-----------------------------------------------------------------------------
How is your system behaving now, please?