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Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

First off, let's fix your file associations. That's what preventing the Hijackthis log from opening with Notepad.

1. In Windows Explorer or My Computer, locate the HijackThis log
2. Right-click the file, and then click Open With. If Open With is not an option, hold down the SHIFT key while right-clicking the file. Open With should now be an option.
3. In the Open With dialog box, select the program - Notepad - that you want to use to open the file.
4. Click to select the Always use this program to open these files check box to make this the default program to open files with the same file-name extension.
5. Click OK.

* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *


Download & install - CleanUp.exe (not recommended for WinXP64)

Please download AVG Antivirus and update it's virus definitions. Also ensure that it's real time scanning engine is enabled

'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downlaoding.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * *


Do a HijackThis scan & place a check next to these items and select "Fix checked":

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O4 - HKLM\..\Run: [AdobeReaderPro] MSNSERVE.EXE
O4 - HKLM\..\RunServices: [AdobeReaderPro] MSNSERVE.EXE
O15 - Trusted Zone: http://*.winsoftware.com
O15 - Trusted Zone: http://*.winantispyware.com
O15 - Trusted Zone: http://*.winantivirus.com
O15 - Trusted Zone: http://*.winantiviruspro.com
O15 - Trusted Zone: http://*.winfixer.com
O15 - Trusted Zone: http://*.winnanny.com
O15 - Trusted Zone: http://*.billingnow.com
O15 - Trusted Zone: http://*.reliablestats.com
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemp...veSecurity.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://206.222.17.186/images/PopupSh.ocx


* * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * *


1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode.


* * * * * * DELETING FILES/FOLDERS * * * * * * * * * * * * * * *


If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools -> Folder Options -> View tab.

• Tick - 'Show hidden files and folder'
• Click Yes to confirm & then click OK

Locate and delete the following files/folders: (let me know if you fail to find/delete any)

• MSNSERVE.EXE

* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider initially to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions

4. Click OK
5. Press the CleanUp! button to start the program.
6. Do NOT reboot/logoff if prompted.

* CleanUp! does not create any backups!!


* * * * * * RUNNING ADDITIONAL SCANNERS * * * * * * * * * * *


Have AVG do a system wide scan & allow it to disinfect ALL that it finds.


* * * * * * REBOOT TO NORMAL MODE * * * * * * * * * * * * * *


Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan


* * * * * * CHECK LIST * * * * * * * * * * * * * * * * * * * * *


In your next post, please include fresh logs from:

1. HiJackThis
2. Online scan

Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now