Tech Support Forum - View Single Post - Help removing ??PLORER.EXE and ADW_CLCKSPRNG.E

sUBs · 03-05-2006, 09:37 PM

Instead of reformatting, which is so much work, let's delete these 2 folders from Drive E.

E:\WINDOWS\
E:\Program Files\

Delete the contents of this folder, leaving it empty:

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\
C:\Program Files\Trend Micro\Internet Security 2006\Quarantine\

Start HiJackThis & go to Config>Misc.Tools> Delete a file on reboot...

In the popup box that appears, copy/paste in:
- C:\WINDOWS\Downloaded Program Files\popcaploader.dll
Click the Open button.
Click YES when prompted to restart your computer.

After you have rebooted, post a fresh HijackThis log & let me know if there's anymore problems.

03-05-2006, 09:37 PM	#6 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,325 OS: N/A	Instead of reformatting, which is so much work, let's delete these 2 folders from Drive E. E:\WINDOWS\ E:\Program Files\ Delete the contents of this folder, leaving it empty: C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\ C:\Program Files\Trend Micro\Internet Security 2006\Quarantine\ Start HiJackThis & go to Config>Misc.Tools> Delete a file on reboot... In the popup box that appears, copy/paste in: C:\WINDOWS\Downloaded Program Files\popcaploader.dll Click the Open button. Click YES when prompted to restart your computer. After you have rebooted, post a fresh HijackThis log & let me know if there's anymore problems. __________________ Question - what have you done for the community today?