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Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.
* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *
Download & install -
CleanUp.exe (not recommended for WinXP64)
'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downlaoding.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * *
Do a HijackThis scan & place a check next to these items and select "Fix checked":
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.50.191.51/hp.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://69.50.191.51/hp.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://autosearch.cc/search.php?qq=
R3 - URLSearchHook: (no name) - {14541B2F-FFC6-8963-98AE-F68ADDA7ABBE} - C:\WINDOWS\system32\rnwq.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {14541B2F-FFC6-8963-98AE-F68ADDA7ABBE} - C:\WINDOWS\system32\rnwq.dll
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\system32\IETie.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKCU\..\Run: [Usrr] "C:\DOCUME~1\Michael\MYDOCU~1\ICROSO~1\cmd.exe " -vt mtx
O4 - HKCU\..\Run: [Azxusc] C:\WINDOWS\?icrosoft\??plorer.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
* * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * *
1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode.
* * * * * * UN-INSTALLING PROGRAMS * * * * * * * * * * * * * *
Go to Start -> Control Panel -> Add or Remove Programs and uninstall the following programs:
Please note any other programs that you dont recognize in that list in your next response
* * * * * * DELETING FILES/FOLDERS * * * * * * * * * * * * * * *
If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools -> Folder Options -> View tab.
- Tick - 'Show hidden files and folder'
- Untick - 'Hide file extensions for known types'
- Untick - 'Hide protected operating system files'
- Click Yes to confirm & then click OK
Locate and delete the following files/folders: (let me know if you fail to find/delete any)
- C:\DOCUME~1\Michael\MYDOCU~1\ICROSO~1\
C:\WINDOWS\system32\rnwq.dll
C:\Program Files\AWS\
C:\WINDOWS\?icrosoft\ >> the ? can be any alphabet but it's probably Microsoft. Take a look inside the folder. It should contain this file - ??plorer.exe
* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * *
Run
Cleanup! using the following configuration:
1. Click Options...
2. Set the slider initially to
Standard CleanUp!
3.
Uncheck the following:
- Delete Newsgroup cache
- Delete Newsgroup Subscriptions
- Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program.
6. Do NOT reboot/logoff if prompted.
* CleanUp! does not create any backups!!
* * * * * * REBOOT TO NORMAL MODE * * * * * * * * * * * * * *
Establish an internet connection & perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
* * * * * * CHECK LIST * * * * * * * * * * * * * * * * * * * * *
In your next post, please include fresh logs from:
- HiJackThis
- Online scan
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
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