Tech Support Forum - View Single Post - Shutdown error

Ried · 03-04-2006, 01:53 PM

Hi Timmy_j,

Nice job.

Clear your Temp and Temporary Internet Files: Go to Start > Run and type cleanmgr in the box. Let it scan your system for files to remove. Make sure Temporary Internet Files and Temporary Files are checked and click OK.

Using Windows Explorer, navigate to and delete the following file:

C:\WINDOWS\drsmartload95a.exe

If the file resists deletion, reboot into Safe Mode to delete it.

How is your system behaving now?

03-04-2006, 01:53 PM	#14 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 27,103 OS: WinXP and Vista	Hi Timmy_j, Nice job. Clear your Temp and Temporary Internet Files: Go to Start > Run and type cleanmgr in the box. Let it scan your system for files to remove. Make sure Temporary Internet Files and Temporary Files are checked and click OK. Using Windows Explorer, navigate to and delete the following file: C:\WINDOWS\drsmartload95a.exe If the file resists deletion, reboot into Safe Mode to delete it. How is your system behaving now? __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."