tetonbob

You have yet to install an Anti-virus program. Without one, we are likely wasting our time here. Use one of the recommended links I gave you earlier to AVG or Avast, and install it now.

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Clear the Firefox cache. Tools > Options > Privacy > Cache > Click on Clear.


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Launch KillBox.exe & select the following options:

• delete on Reboot
• All files (if available)

Use your mouse to select all the filenames highlighted in blue & then right-click & select Copy

• E:\Program Files\aim error ace\debug32.dll
  E:\WINDOWS\Downloaded Program Files\toolbar.dll
  E:\WINDOWS\system32\cacore.dll
  E:\WINDOWS\system32\desktrf-667279.exe
  E:\WINDOWS\system32\winb2s32.dll
  E:\WINDOWS\system32\winb2s33.dll

* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.


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Now delete this folder:

E:\Program Files\aim error ace

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Click on the Start button & select Run
Type in tasks & click Ok
In the ensuing window, click on the 'Advanced' menu (located above) & select 'View Hidden Tasks'
Review all the tasks/jobs at hand. You should be able to recognise jobs that you have created yourself.
Delete hidden jobs that look like these:

• A034B7FF91BB36BB.job
  A06F1FEF91A49933.job
  A2C3205A93B8CDFA.job
  A36F645091B91BF0.job
  A42C6F7190EFE559.job

You can recognise them by the fact that they're hidden & have names that consist of 16 random letters.


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Download fl.zip
Extract the contents to a new folder on your Desktop.
Within the folder, locate & double-click fl.bat.
It should produce a report at c:\findlop.txt. Post the contents of the report in your next replyDownload fl.zip
Extract the contents to a new folder on your Desktop.
Within the folder, locate & double-click fl.bat.
It should produce a report at c:\findlop.txt. Post the contents of the report in your next reply


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Perform an online scan with Internet Explorer with Panda ActiveScan

Click on the "Free To Use ActiveScan" located on the top right hand corner

1. Click Check Now and a "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
2. Enter your e-mail address, country, and state & click Scan Now * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on See report then click Save report

*Turn off the real time scanner of any existing antivirus program while performing the online scan


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Run a new scan with HJT. Save the log and post it here.

How is your system behaving now please?