Tech Support Forum - View Single Post - Receiving constant pop-ups

sUBs · 03-02-2006, 03:40 PM

I'm just wondering what happened to those 3 files. Let's see if there's any rootkits present.

Download and run Blacklight

After you start the program and accept the license, you should see the first step (Figure 1), which lets you scan for hidden items. Note that you must have local administrative privileges to run the program.

Click Scan. BlackLight will use Windows Explorer (the desktop process) to scan for hidden items. Your anti-virus software or personal firewall might display a warning that says Blacklight (blbeta.exe) is trying to manipulate the Windows Explorer process (explorer.exe). If you want to continue the scan, you should allow BlackLight to do this

When it finishes, click Next. You may get a screen similar to the picture below. Click on Close

BlackLight beta would create a log file "fsbl-<date-and-time>.log". By default, the log file is in the same directory as the executable. Please post the log before proceeding.

Since Panda wont work for you, we'll use another scanner, Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

The program will then begin downloading the latest definition files.
Once the files have been downloaded click on NEXT
Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
  - Extended
- Scan Options:
  - Scan Archives
  - Scan Mail Bases
Click OK & have it scan My Computer
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

03-02-2006, 03:40 PM	#9 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,340 OS: N/A	I'm just wondering what happened to those 3 files. Let's see if there's any rootkits present. Download and run Blacklight After you start the program and accept the license, you should see the first step (Figure 1), which lets you scan for hidden items. Note that you must have local administrative privileges to run the program. Click Scan. BlackLight will use Windows Explorer (the desktop process) to scan for hidden items. Your anti-virus software or personal firewall might display a warning that says Blacklight (blbeta.exe) is trying to manipulate the Windows Explorer process (explorer.exe). If you want to continue the scan, you should allow BlackLight to do this When it finishes, click Next. You may get a screen similar to the picture below. Click on Close BlackLight beta would create a log file "fsbl-<date-and-time>.log". By default, the log file is in the same directory as the executable. Please post the log before proceeding. Since Panda wont work for you, we'll use another scanner, Kaspersky Online Scanner Answer Yes, when prompted to install an ActiveX component. The program will then begin downloading the latest definition files. Once the files have been downloaded click on NEXT Locate the Scan Settings button & configure to: Scan using the following Anti-Virus database: Extended Scan Options: Scan Archives Scan Mail Bases Click OK & have it scan My Computer Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it. Click the Save as Text button to save the file to your desktop so that you may post it in your next reply * Turn off the real time scanner of any existing antivirus program while performing the online scan __________________ Question - what have you done for the community today?