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tetonbob · 03-01-2006, 05:30 PM

Where is the Ewido Log please?

What are your desktop display resolution settings? There is no scroll bar on the popup window for Kaspersky. Set your desktop display to a minimum of 800 x 600, 1024 x 768 is better.

For now, do this:

Click Start->Run - type SERVICES.MSC & then click on the OK button

Locate the service - Microsoft Windows Update Service
Double-click on it to open the Properties dialog.
Under the General tab:
Stop the service by using the Stop button.
Change the Startup type to Disabled & then click on the OK button
Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
In the popup box that appears, copy/paste Windows Update Service Click on the OK button

Double click on HijackThis.exe to run it.
Click on Open the Misc Tools section
click the button labelled "Delete A File on Reboot..."
In the dialogue that shows up, enter the path (type, or copy and paste) of the file in "file name:" field C:\WINNT\services.exe
When you have selected the file, Click the "Open" Button
Click yes at the next prompt and your system will reboot.

Try again to run the Kaspersky online scan...if that one doesn't work, try this one....

TrendMicro™ HouseCall Java Scan

Please go HERE to run the scan.
Click Scan now. It's free!
Read and put a Check next to Yes, I accept the terms of use.
Click the Launching HouseCall>> button.
If confirmed that HouseCall can run on your system, under Using Java-based HouseCall kernel click the Starting HouseCall>> button.
You may receive a Security Warning about the TrendMicro Java applet, click YES.
Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
Please be patient while it installs, updates, and scans your system.
Once the scan is complete, it will take you to the summary page.
Under Cleanup options, choose clean all detected infections automatically.
Click the Clean now>> button.
If anything was found you may be prompted to run the scan again, you can just close the browser window.

Run a new scan with HJT, save the log and post it here.

Post results from:

Ewido
Online scan
HJT

03-01-2006, 05:30 PM	#13 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,151 OS: 2000 Pro; XP Pro; XP Home	Where is the Ewido Log please? What are your desktop display resolution settings? There is no scroll bar on the popup window for Kaspersky. Set your desktop display to a minimum of 800 x 600, 1024 x 768 is better. For now, do this: Click Start->Run - type SERVICES.MSC & then click on the OK button Locate the service - Microsoft Windows Update Service Double-click on it to open the Properties dialog. Under the General tab: Stop the service by using the Stop button. Change the Startup type to Disabled & then click on the OK button Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service... In the popup box that appears, copy/paste Windows Update Service Click on the OK button Double click on HijackThis.exe to run it. Click on Open the Misc Tools section click the button labelled "Delete A File on Reboot..." In the dialogue that shows up, enter the path (type, or copy and paste) of the file in "file name:" field C:\WINNT\services.exe When you have selected the file, Click the "Open" Button Click yes at the next prompt and your system will reboot. Try again to run the Kaspersky online scan...if that one doesn't work, try this one.... TrendMicro™ HouseCall Java Scan Please go HERE to run the scan. Click Scan now. It's free! Read and put a Check next to Yes, I accept the terms of use. Click the Launching HouseCall>> button. If confirmed that HouseCall can run on your system, under Using Java-based HouseCall kernel click the Starting HouseCall>> button. You may receive a Security Warning about the TrendMicro Java applet, click YES. Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button. Please be patient while it installs, updates, and scans your system. Once the scan is complete, it will take you to the summary page. Under Cleanup options, choose clean all detected infections automatically. Click the Clean now>> button. If anything was found you may be prompted to run the scan again, you can just close the browser window. Run a new scan with HJT, save the log and post it here. Post results from: Ewido Online scan HJT __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009