Originally Posted by tetonbob

Download CWShredder and run it. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.



Please download these additional files/programs. Do not run them until instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

CleanUp.exe - Install.

rdrivRem.zip

Ewido Security Suite

• Install Ewido Security Suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

• On the left hand side of the main screen click update.
• Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.


'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING


This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


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Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!


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Next, reboot your computer in SafeMode :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

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Click Start->Run - type SERVICES.MSC & then click on the OK button

1. Locate the service - SndDRV
2. Double-click on it to open the Properties dialog.
   • Under the General tab, note down the name of "Service name". We shall need it later.
   • Stop the service by using the Stop button.
   • Change the Startup type to Disabled & then click on the OK button
3. Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
4. In the popup box that appears, type in "Service name" & then click on the OK button

Repeat steps 1-4 for the following services :-

• windows kernel 386
• windows manager

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Double-click rdrivRem.zip & run rdrivRem.bat - follow the instructions on the screen.


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Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click Complete System Scan to begin scanning.
• Click OK when prompted to clean files

With the first file it prompts to clean, select the option:

• "Perform action on all infections"
• .Choose clean and click OK.

Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


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Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you check the last one:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
O4 - HKLM\..\Run: [IpNetwork] C:\Program Files\Network\ipnetwork.exe
O4 - HKLM\..\RunServices: [Windows USB 2.0 Driver] cpufanctrl.exe
O20 - Winlogon Notify: Extensions - C:\WINNT\system32\hrr8059ue.dll (file missing)
O23 - Service: SndDRV (MS Sound Driver) (SndDRV) - Unknown owner - C:\WINNT\system32\snddrv.exe (file missing)
O23 - Service: windows kernel 386 (windows kernel) - Unknown owner - C:\WINNT\krnl386.exe (file missing)
O23 - Service: windows manager - Unknown owner - C:\WINNT\schedl.exe
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINNT\services.exe (file missing)


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Delete the following files/folders if they exist:

C:\Program Files\Network\ipnetwork.exe
C:\WINNT\system32\snddrv.exe
C:\WINNT\krnl386.exe <<<from this location only!
C:\WINNT\schedl.exe
C:\WINNT\services.exe <<<from this location only!


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Run CleanUp again, using the previous settings.

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REBOOT TO NORMAL MODE


Run a new HijackThis scan. Save the log file and post it here.

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Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

In your next post, please include fresh logs from:

Ewido
Kaspersky
HJT

Please provide details of any problems you encountered while performing the above steps & update us on how the computer behaves now