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galefly · 03-01-2006, 03:44 PM

New member.. first post
xp pro sp2

1. no print out of ie... print preview shows blank page
2. Only text emails will print out of Outlook
3. Search in "My computer" and Windows Explorer do not work
4. Windows media player will not open
5. Version does not show up in IE6 Help/About
6. Cannot get to Windows Update
7. Links out of IE fail to open
8. Windows help does not open

The list goes on. and on. Th problems are so varied that i feel that it must be malware. My guess is that

I have run virus scans, ad aware, spybot, sober removal tool, re-registered dll's, scanned, etc. and tried to reinstall IE6 but, even though i have gone into the registry and modified the "IsInstalled" the Dword, I still get the message that i have a newer version installed.

I may have to reinstall XP but would love to avoid it. This is a friend's business computer and i do not want to risk it.

thanks, g

03-01-2006, 03:44 PM	#1 (permalink)
galefly Registered User Join Date: Mar 2006 Posts: 19 OS: XP	Multiple xp problems New member.. first post xp pro sp2 1. no print out of ie... print preview shows blank page 2. Only text emails will print out of Outlook 3. Search in "My computer" and Windows Explorer do not work 4. Windows media player will not open 5. Version does not show up in IE6 Help/About 6. Cannot get to Windows Update 7. Links out of IE fail to open 8. Windows help does not open The list goes on. and on. Th problems are so varied that i feel that it must be malware. My guess is that I have run virus scans, ad aware, spybot, sober removal tool, re-registered dll's, scanned, etc. and tried to reinstall IE6 but, even though i have gone into the registry and modified the "IsInstalled" the Dword, I still get the message that i have a newer version installed. I may have to reinstall XP but would love to avoid it. This is a friend's business computer and i do not want to risk it. thanks, g