Tech Support Forum - View Single Post - adware popups, cmd.exe and task manager not working

colb · 03-01-2006, 01:49 PM

here is the data you requested...

Fresh hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 20:43:59, on 01/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\S3tray2.exe
C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\BTBROA~1\Help\SMARTB~1\BTHelpNotifier.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\svchost.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\Hummbird\inetd32.exe
C:\Program Files\BT Broadband 205\Help\bin\mpbtn.exe
C:\WINDOWS\System32\HPConfig.exe
c:\msdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Network Monitor\netmon.exe
C:\WINDOWS\system32\RadioSvr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dial.blueyonder.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Presentation Ready] C:\Program Files\Hewlett-Packard\HP Presentation Ready\PresRdy.exe -r
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus C70 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C70 Series" /O5 "LPT1:" /M "Stylus C70"
O4 - HKLM\..\Run: [EPSON Stylus C70 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus C70 Series (Copy 1)" /O6 "USB002" /M "Stylus C70"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\Help\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [csr] csrrs.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunServices: [csr] csrrs.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 205\Help\bin\matcli.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: svchost.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk
O15 - Trusted Zone: http://*.hp.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/17e07bf45db516f...p/RdxIE601.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://www.wildtangent.com/multiplay...mmp/wtinst.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {84818113-96C5-11D2-BE39-006008BF4DD5} (ViewDirector Object) - http://www.scotlandspeople.gov.uk/Vi...l/viewdw32.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/ang...Downloader.cab
O20 - Winlogon Notify: RunOnceEx - C:\WINDOWS\system32\lvj2091oe.dll (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: HCLInetd - Hummingbird Communications Ltd. - C:\WINDOWS\system32\Hummbird\inetd32.exe
O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe
O23 - Service: HP RF Device Service (HpRfDev) - Hewlett-Packard - C:\WINDOWS\system32\HpRfDev.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MSDM (Mdm) - Unknown owner - c:\msdm.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: RadioSvr - Hewlett-Packard - C:\WINDOWS\system32\RadioSvr.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

****************************************************************

Here is the BFU's log:

BFU v1.00.9
Windows XP SP2 (WinNT 5.01.2600 SP2)
Script started at 20:19:31, on 01/03/2006

Failed: RegDelValue HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System|DisableRegistryTools (key not found)
Failed: RegDelValue HKCU\System\CurrentControlSet\Control\Lsa|p2pnetwork (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Associations|LowRiskFileTypes (key not found)
Option pause between commands: 300 ms
Option pause between commands: 50 ms
Failed: FileDelete C:\Program Files\Common Files\Windows\mc-*-*.exe (operation failed)
Failed: FileDelete C:\Program Files\Common Files\Download\mc-*-*.exe (operation failed)
Failed: FolderDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\bfu (operation failed)
Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\JETDA75.tmp (operation failed)
Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\Perflib_Perfdata_880.dat (operation failed)
Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\~DF3A69.tmp (operation failed)
Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\~DF5483.tmp (operation failed)
Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\~DFDA19.tmp (operation failed)
Failed: FileDelete C:\WINDOWS\Temp\JET2217.tmp (operation failed)
Failed: FileDelete C:\WINDOWS\Temp\Perflib_Perfdata_708.dat (operation failed)
Failed: FolderDelete C:\WINDOWS\Temp\_avast4_ (operation failed)
Failed: FolderDelete C:\Program Files\Maxifiles (folder not found)
Failed: FolderDelete C:\Program Files\DNS (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\FreeProd1 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\FreeProd2 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\InetGet (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\InetGet2 (folder not found)
Failed: FolderDelete C:\Program Files\MsConfigs (folder not found)
Failed: FolderDelete C:\Program Files\winupdate (folder not found)
Failed: FolderDelete C:\Program Files\winsupdater (folder not found)
Failed: FolderDelete C:\Program Files\MsUpdate (folder not found)
Failed: FolderDelete C:\Program Files\MsMovies (folder not found)
Failed: FolderDelete C:\Program Files\wmplayer (folder not found)
Failed: FolderDelete C:\Program Files\outlook (folder not found)
Script completed.

***********************************************************

I installed the l2mfix as advised. I doubleclicked on the l2mfix.bat file. windows security center popped a message up in the bottom right of my screen giving a warning about .bat files. i chose to run it. i waited 5 minutes and nothing happened. i doubled clicked the l2mfix.bat file again and got the error message: "Another program is currently using this file." This is the same message I get when i try to open the command prompt.

Thus, I cannot proved the l2mfix log. Please advise.

Thanks in advance!

03-01-2006, 01:49 PM	#4 (permalink)
colb Registered User Join Date: Sep 2005 Posts: 16 OS: XP	here is the data you requested... Fresh hijackthis log: Logfile of HijackThis v1.99.1 Scan saved at 20:43:59, on 01/03/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\essspk.exe C:\WINDOWS\system32\S3tray2.exe C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRA~1\HPONE-~1\OneTouch.EXE C:\windows\system\hpsysdrv.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\Ahead\InCD\InCD.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\BTBROA~1\Help\SMARTB~1\BTHelpNotifier.exe C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe C:\Documents and Settings\All Users\Start Menu\Programs\Startup\svchost.exe C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe C:\Program Files\Microsoft Office\Office\OSA.EXE C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\WINDOWS\system32\Hummbird\inetd32.exe C:\Program Files\BT Broadband 205\Help\bin\mpbtn.exe C:\WINDOWS\System32\HPConfig.exe c:\msdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Network Monitor\netmon.exe C:\WINDOWS\system32\RadioSvr.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dial.blueyonder.co.uk R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HP Presentation Ready] C:\Program Files\Hewlett-Packard\HP Presentation Ready\PresRdy.exe -r O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [EPSON Stylus C70 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C70 Series" /O5 "LPT1:" /M "Stylus C70" O4 - HKLM\..\Run: [EPSON Stylus C70 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus C70 Series (Copy 1)" /O6 "USB002" /M "Stylus C70" O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\Help\SMARTB~1\BTHelpNotifier.exe O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [csr] csrrs.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\RunServices: [csr] csrrs.exe O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 205\Help\bin\matcli.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O4 - Global Startup: svchost.exe O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing) O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk O15 - Trusted Zone: http://.hp.com O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409 O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/17e07bf45db516f...p/RdxIE601.cab O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://www.wildtangent.com/multiplay...mmp/wtinst.cab O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab O16 - DPF: {84818113-96C5-11D2-BE39-006008BF4DD5} (ViewDirector Object) - http://www.scotlandspeople.gov.uk/Vi...l/viewdw32.ocx O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/ang...Downloader.cab O20 - Winlogon Notify: RunOnceEx - C:\WINDOWS\system32\lvj2091oe.dll (file missing) O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe O23 - Service: HCLInetd - Hummingbird Communications Ltd. - C:\WINDOWS\system32\Hummbird\inetd32.exe O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe O23 - Service: HP RF Device Service (HpRfDev) - Hewlett-Packard - C:\WINDOWS\system32\HpRfDev.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: MSDM (Mdm) - Unknown owner - c:\msdm.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe O23 - Service: RadioSvr - Hewlett-Packard - C:\WINDOWS\system32\RadioSvr.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE *************************************************************** Here is the BFU's log: BFU v1.00.9 Windows XP SP2 (WinNT 5.01.2600 SP2) Script started at 20:19:31, on 01/03/2006 Failed: RegDelValue HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\|DisableRegistryTools (key not found) Failed: RegDelValue HKCU\System\CurrentControlSet\Control\Lsa\|p2pnetwork (key not found) Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Associations\|LowRiskFileTypes (key not found) Option pause between commands: 300 ms Option pause between commands: 50 ms Failed: FileDelete C:\Program Files\Common Files\Windows\mc--.exe (operation failed) Failed: FileDelete C:\Program Files\Common Files\Download\mc--.exe (operation failed) Failed: FolderDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\bfu (operation failed) Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\JETDA75.tmp (operation failed) Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\Perflib_Perfdata_880.dat (operation failed) Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\~DF3A69.tmp (operation failed) Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\~DF5483.tmp (operation failed) Failed: FileDelete C:\DOCUME~2\Owner\LOCALS~1\Temp\~DFDA19.tmp (operation failed) Failed: FileDelete C:\WINDOWS\Temp\JET2217.tmp (operation failed) Failed: FileDelete C:\WINDOWS\Temp\Perflib_Perfdata_708.dat (operation failed) Failed: FolderDelete C:\WINDOWS\Temp\_avast4_ (operation failed) Failed: FolderDelete C:\Program Files\Maxifiles (folder not found) Failed: FolderDelete C:\Program Files\DNS (folder not found) Failed: FolderDelete C:\Program Files\Common Files\FreeProd1 (folder not found) Failed: FolderDelete C:\Program Files\Common Files\FreeProd2 (folder not found) Failed: FolderDelete C:\Program Files\Common Files\InetGet (folder not found) Failed: FolderDelete C:\Program Files\Common Files\InetGet2 (folder not found) Failed: FolderDelete C:\Program Files\MsConfigs (folder not found) Failed: FolderDelete C:\Program Files\winupdate (folder not found) Failed: FolderDelete C:\Program Files\winsupdater (folder not found) Failed: FolderDelete C:\Program Files\MsUpdate (folder not found) Failed: FolderDelete C:\Program Files\MsMovies (folder not found) Failed: FolderDelete C:\Program Files\wmplayer (folder not found) Failed: FolderDelete C:\Program Files\outlook (folder not found) Script completed. *********************************************************** I installed the l2mfix as advised. I doubleclicked on the l2mfix.bat file. windows security center popped a message up in the bottom right of my screen giving a warning about .bat files. i chose to run it. i waited 5 minutes and nothing happened. i doubled clicked the l2mfix.bat file again and got the error message: "Another program is currently using this file." This is the same message I get when i try to open the command prompt. Thus, I cannot proved the l2mfix log. Please advise. Thanks in advance!