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Hello and Welcome back. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


* * * * * *


Please download & Install - FixWareout.exe

When you reach the final page of the installation process, make sure "Run fixit" is checked.
Follow the on-screen prompts & reboot your computer when instructed to do so.

**Do not be alarmed if your computer takes longer than usual to load.

FixWareOut will produce a logfile, report.txt located within the C:\fixwareout folder


* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *


Download & install - CleanUp.exe (not recommended for WinXP64)

Download & extract it to it's own folder - smitRem.exe

Download and install Ewido Security Suite

• When installing, under "Additional Options",
  • uncheck - Install background guard
• Have Ewido update itself & then exit the program.

If you are having problems with the updater, you can use this link to manually update Ewido


'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downlaoding.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * *


Do a HijackThis scan & place a check next to these items and select "Fix checked":

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY... io&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.easysearch4you.com/sp2.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY... io&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY... io&pf=desktop
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: (no name) - {96545F71-02B3-CCC5-0179-2A885708FAE8} - newbreed.dll (file missing)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [intell321.exe] C:\WINDOWS\system32\intell321.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [UnSpyPC] "C:\Program Files\UnSpyPC\UnSpyPC.exe"
O4 - HKCU\..\Run: [TemplateDongle] defect08.exe
O4 - HKCU\..\Run: [systemdll] ___.exe
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\..\{8490D4AF-D5A1-46CE-99FE-C8E1911EF581}: NameServer = 85.255.114.24,85.255.112.122
O17 - HKLM\System\CCS\Services\Tcpip\..\{E81EB800-2210-41EB-B8CA-2B736E21AD83}: NameServer = 85.255.114.24,85.255.112.122
O17 - HKLM\System\CCS\Services\Tcpip\..\{F968A304-B6F8-445D-A136-679189CAAA63}: NameServer = 85.255.114.24,85.255.112.122


* * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * *


1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode.


* * * * * * UN-INSTALLING PROGRAMS * * * * * * * * * * * * * *


Go to Start -> Control Panel -> Add or Remove Programs and uninstall the following programs:

• Viewpoint
  WildTangent
  AWS / WeatherBug

Please note any other programs that you dont recognize in that list in your next response


* * * * * * DELETING FILES/FOLDERS * * * * * * * * * * * * * * *


If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools -> Folder Options -> View tab.

• Tick - 'Show hidden files and folder'
• Untick - 'Hide file extensions for known types'
• Untick - 'Hide protected operating system files'
• Click Yes to confirm & then click OK

Locate and delete the following files/folders:

• C:\Program Files\Viewpoint\
  C:\Program Files\WildTangent\
  C:\Program Files\AWS\
  C:\WINDOWS\system32\intell321.exe
  C:\WINDOWS\svrrun.exe
  C:\windows\osaupd.exe
  C:\windows\tool1.exe
  C:\windows\tool2.exe
  C:\windows\tool3.exe
  C:\windows\tool4.exe
  C:\windows\tool5.exe
  C:\windows\System32\shell386.exe
  C:\windows\System32\winapi32.dll
  C:\windows\System32\winlfl32.dll
  C:\windows\System32\mswinxml.dll
  C:\windows\System32\mswinup32.dll
  C:\windows\System32\mswinf32.exe
  C:\windows\System32\mswinf32.dll
  C:\windows\System32\mswinb32.dll
  C:\windows\System32\mswinb32.exe
  C:\windows\System32\intxt.exe
  
  newbreed.dll >>search for this file

* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider initially to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program.
6. Do NOT reboot/logoff if prompted.

* CleanUp! will not create any backups!!

* * * * * * RUNNING ADDITIONAL SCANNERS * * * * * * * * * * *


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


* * * * *

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click Complete System Scan to begin scanning.
• Click OK when prompted to clean files

With the first file it prompts to clean, select the option:

• "Perform action on all infections"
• .Choose clean and click OK.

Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


* * * * * * REBOOT TO NORMAL MODE * * * * * * * * * * * * * *


Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan


* * * * * * CHECK LIST * * * * * * * * * * * * * * * * * * * * *


In your next post, please include fresh copies of:

• HiJackThis log
• Fixwareout's log
• Online scan
• Smitfiles.txt
• Ewido's log

Let us know if any problems persist.