Tech Support Forum - View Single Post - y65.html popups, virus scanner popups, possible virus?

Jag11 · 02-23-2006, 11:41 PM

Good. HJT log is clean, Kaspersky found nothing, and your javascript is now OK. We're all done, except that touchpad of yours, you said you'll just get the drivers when we're finished cleaning, I think you can download them now! Congratulations, your system is now clean!

Before I leave you with the steps to keep your computer clean and prevent re-infection, please post one more time to confirm that you don't have any more problems - so we can mark this thread as SOLVED.

Have a good day!

==========================================================

1.) Re-Hide System Files and Folders:

Click Start
Open My Computer
Select the Tools menu and click Folder Options
Select the View tab
Deselect the Show hidden files and folders option
Select the Hide protected operating system files option
Click Yes to confirm
Click OK

2.) Reset and Re-enable your System Restore

We need to do this to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

Click Start » Run » ( type: SYSDM.CPL ) » OK
Click the System Restore tab.
Check - Turn off System Restore.
Click Apply.
Uncheck - Turn off System Restore.
Click OK.

3.) How to Prevent Re-Infection

Please take your time reading on this list, it is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Windows Updates (a must!) - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this, open Internet Explorer, then and select Tools » Windows Update, and follow the online instructions from there.
Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
Firewall (a must!) - It is definitely a must have. Two good free versions are Kerio and ZoneAlarm.
Anti-Virus (a must!) - It is also a must have. Two good programs are Avast and AVG, they're both free.
Note: You must only use 1 (one) AV because if you have 2 AVs, it will conflict with each other and will only make your system slow.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

02-23-2006, 11:41 PM	#16 (permalink)
Jag11 Analyst, Security Team Join Date: Nov 2005 Location: 127.0.0.1 Posts: 806 OS: Windows XP	Good. HJT log is clean, Kaspersky found nothing, and your javascript is now OK. We're all done, except that touchpad of yours, you said you'll just get the drivers when we're finished cleaning, I think you can download them now! Congratulations, your system is now clean! Before I leave you with the steps to keep your computer clean and prevent re-infection, please post one more time to confirm that you don't have any more problems - so we can mark this thread as SOLVED. Have a good day! ========================================================== 1.) Re-Hide System Files and Folders: Click Start Open My Computer Select the Tools menu and click Folder Options Select the View tab Deselect the Show hidden files and folders option Select the Hide protected operating system files option Click Yes to confirm Click OK 2.) Reset and Re-enable your System Restore We need to do this to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected) Click Start » Run » ( type: SYSDM.CPL ) » OK Click the System Restore tab. Check - Turn off System Restore. Click Apply. Uncheck - Turn off System Restore. Click OK. 3.) How to Prevent Re-Infection Please take your time reading on this list, it is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again. Windows Updates (a must!) - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this, open Internet Explorer, then and select Tools » Windows Update, and follow the online instructions from there. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well. SpywareBlaster - Great prevention tool to keep nasties from installing on your system. SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place. IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders. Firewall (a must!) - It is definitely a must have. Two good free versions are Kerio and ZoneAlarm. Anti-Virus (a must!) - It is also a must have. Two good programs are Avast and AVG, they're both free. Note: You must only use 1 (one) AV because if you have 2 AVs, it will conflict with each other and will only make your system slow. To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein. __________________ If you think that we helped you in any way, please consider donating to the site. .