Tech Support Forum - View Single Post - y65.html popups, virus scanner popups, possible virus?

Jag11 · 02-22-2006, 03:35 AM

Welcome back Kayeita.

Ok, we will try to fix all your problems one by one.

First, about your problem at Panda (the javascript). You might want to try to re-install Java, visit this page to download Java.

Second, about TouchPad. I think that's not malware-related, so try re-installing the drivers of it. If you don't know that, or do not have that, go to the manufacturer's website, all you need is the laptop's model number to get the right driver.

Alright, I hope that will solve your 'other' problems, now we need to get back on the ride.

Please follow the instructions provided, you may want to print out these instructions and use them as a reference. If you have any questions regarding the fix, please ask us before proceeding.

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Run HijackThis

Please open HJT, click Do a system scan only, and then place a checkmark beside each of these entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/install/azesearch.cab

After placing all the checkmarks, close all windows (except HJT), and then hit Fix Checked. When it finishes, exit HJT.

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Run an online scan at Kaspersky

Please go here to run Kaspersky Online Virus Scanner.
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
- Scan using the following Anti-Virus database:
  - Extended
- Scan Options:
  - Scan Archives
  - Scan Mail Bases
Click OK
Now under select a target to scan, select My Computer.
This will scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button, and save it to your Desktop.
Copy and paste that information in your next post.

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Please post this log(s) on your next reply:

HijackThis (new)
Kaspersky

02-22-2006, 03:35 AM	#8 (permalink)
Jag11 Analyst, Security Team Join Date: Nov 2005 Location: 127.0.0.1 Posts: 806 OS: Windows XP	Welcome back Kayeita. Ok, we will try to fix all your problems one by one. First, about your problem at Panda (the javascript). You might want to try to re-install Java, visit this page to download Java. Second, about TouchPad. I think that's not malware-related, so try re-installing the drivers of it. If you don't know that, or do not have that, go to the manufacturer's website, all you need is the laptop's model number to get the right driver. Alright, I hope that will solve your 'other' problems, now we need to get back on the ride. Please follow the instructions provided, you may want to print out these instructions and use them as a reference. If you have any questions regarding the fix, please ask us before proceeding. ========================================================== Run HijackThis Please open HJT, click Do a system scan only, and then place a checkmark beside each of these entries: R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/install/azesearch.cab After placing all the checkmarks, close all windows (except HJT), and then hit Fix Checked. When it finishes, exit HJT. ========================================================== Run an online scan at Kaspersky Please go here to run Kaspersky Online Virus Scanner. You will be promted to install an ActiveX component from Kaspersky, Click Yes. The program will launch and then begin downloading the latest definition files: Once the files have been downloaded click on NEXT Now click on Scan Settings In the scan settings make that the following are selected: Scan using the following Anti-Virus database: Extended Scan Options: Scan Archives Scan Mail Bases Click OK Now under select a target to scan, select My Computer. This will scan your system. The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected. Now click on the Save as Text button, and save it to your Desktop. Copy and paste that information in your next post. ========================================================== Please post this log(s) on your next reply: HijackThis (new) Kaspersky __________________ If you think that we helped you in any way, please consider donating to the site. .