Hi Tom
Please print out or copy this page to
Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.
====================
Additional Downloads=================
Host.zip - From within Host.zip, double click on
MVPS.bat & allow it to run.
Right click on this & select "Save As"
DNSManual.bat
Doubleclick on
DNSManual.bat & allow it to run.
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Please download the attached file (rikkker.zip) at the bottom of this post and save it to your desktop.
---------------
Please download
Cleanup! and install it
.<<<=Skip this step if you still have it installed. Do NOT run it yet.
====================
Reboot to Safe Mode=================
Next, please reboot your computer in
SafeMode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
==================Show Hidden Files and Folders=================
Go to
My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the
Hide protected operating system files option.
===================
File and Folder Deletions================
Delete the following in
bold
C:\
MSBackgrd.exe
C:\
NAVscanAP.exe
C:\
W32mon.exe
C:\WINDOWS\
filename.exe
C:\WINDOWS\system32\
frlwk.dll
C:\WINDOWS\system32\
wrkcop.exe
C:\WINDOWS\system32\
c.bat
C:\Documents and Settings\Owner\Desktop\
Desktop Toolbar
C:\PROGRAM FILES\
Cas2Stub
C:\Program Files\
Yazzle Sudoku
=======================
Tools==========================
Run
Cleanup! using the following configuration:
- Click Options...
- Set the slider to Standard CleanUp!
- Uncheck the following:
- Delete Newsgroup cache
- Delete Newsgroup Subscriptions
- Scan local drives for temporary files
- Click OK
- Press the CleanUp! button to start the program.
- Do NOT Reboot/logoff when prompted.
* CleanUp! will not create any backups!!
----------------------
Open
rikker.zip and double click on rikkker.bat and allow it run.It will produce a log C:\
G_Purity.txt
I will need this log in your next post.
==========================================================
Reboot your system in Normal Mode.
==========================================================
In your next post i will need fresh logs from:
1)HijackThis
2)G_Purity.text