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Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *


Download & install - CleanUp.exe (not recommended for WinXP64)

Download & extract it to it's own folder - smitRem.exe

Download and install Ewido Security Suite

• When installing, under "Additional Options",
  • uncheck - Install background guard
• Have Ewido update itself & then exit the program.

If you are having problems with the updater, you can use this link to manually update Ewido

If you have not already installed Ad-Aware SE 1.06, download and update aawsepersonal.exe


'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downlaoding.
It is IMPORTANT that you don't miss a step & perform everything in the correct order.


* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * *


Do a HijackThis scan & place a check next to these items and select "Fix checked":

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: Shell=explorer.exe
O2 - BHO: AzEntretien Class - {0d2def3a-f4f1-42ec-ac4f-132e7ba6e292} - %SystemRoot%\azentretien.dll (file missing)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O2 - BHO: Windows Genuine Tool - {c815ace8-3dbf-4ffd-8231-ab1d21e8b7ee} - %SystemRoot%\system32\sirenacms.dll (file missing)
O2 - BHO: ZToolbar Activator Class - {da7ff3f8-08be-4cac-bc00-94d91c6ae7f4} - C:\WINDOWS\azesearch4.dll (file missing)
O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasada.dll (file missing)
O3 - Toolbar: AZE Search - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - C:\WINDOWS\azesearch4.dll (file missing)
O4 - HKLM\..\Run: [ulwuegvatry] C:\WINDOWS\System32\pgyzwh.exe
O4 - HKLM\..\Run: [PayTime] C:\WINDOWS\system32\paytime.exe
O4 - HKLM\..\Run: [timessquare] c:\windows\timessquare.exe
O4 - HKLM\..\Run: [adtech2006] c:\windows\adtech2006a.exe
O4 - HKLM\..\Run: [Microsoft Office] C:\WINDOWS\system32\msvcp.exe
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [PayTime] C:\WINDOWS\system32\paytime.exe
O4 - HKCU\..\Run: [aupd] C:\WINDOWS\system32\sywsvcs.exe
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - HKCU\..\Run: [okzz] C:\Program Files\Common Files\okzz\okzzm.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.lizzy.com.au
O18 - Filter: text/html - (no CLSID) - (no file)


* * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * *


1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode.


* * * * * * DELETING FILES/FOLDERS * * * * * * * * * * * * * * *


If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools -> Folder Options -> View tab.

• Tick - 'Show hidden files and folder'
• Untick - 'Hide file extensions for known types'
• Untick - 'Hide protected operating system files'
• Click Yes to confirm & then click OK

Locate and delete the following files/folders: (let me know if you fail to find/delete any)

• c:\secure32.html
  c:\Windows\secure32.html
  c:\Windows\azentretien.dll
  c:\Windows\system32\sirenacms.dll
  C:\WINDOWS\azesearch4.dll
  C:\WINDOWS\system32\iasada.dll
  C:\WINDOWS\System32\pgyzwh.exe
  C:\WINDOWS\system32\paytime.exe
  c:\windows\timessquare.exe
  c:\windows\adtech2006a.exe
  C:\WINDOWS\system32\msvcp.exe
  C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe
  C:\WINDOWS\system32\sywsvcs.exe
  C:\Program Files\Common Files\VCClient\
  C:\Program Files\Common Files\okzz\

* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider initially to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program.
6. Do NOT reboot/logoff if prompted.

* CleanUp! will not create any backups!!

* * * * * * RUNNING ADDITIONAL SCANNERS * * * * * * * * * * *


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


* * * *


Next go to Control Panel click Display>Desktop>Customize Desktop>Website
Under the 'Web pages' box, Uncheck everything present.


* * * *

Open Ad-aware and close ALL other windows.

1. Click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:

1. In the General window make sure the following are selected in green:
   • Automatically save log-file
   • Automatically quarantine objects prior to removal
   • Safe Mode (always request confirmation)
   • Prompt to update outdated definitions - set the number of days = 7
   
   
2. Click on the Scanning button on the left and select in green:
   • Scan Within Archives
   • Under Select drives & folders to scan:
     • choose all hard drives
   • Scan Active Processes
   • Scan Registry
   • Deep Scan Registry
   • Scan my IE favorites for banned URL’s
   • Scan my Hosts file
   
   
3. Click on the Advanced button on the left and select in green:
   • Move deleted files to recycle bin
   • include addtional object information
   • DeSelect - include negligible objects information
   • Don't log streams smaller than 0 bytes
   • Don't log ADS with the following names: CA_INOCULATEIT
   
   
4. Click the Tweak button:
   1. Under Scanning Engine:
      • Unload recognized processes during scanning
      • Ignore spanned files when scanning cab archives
      • Scan registry for all users instead of current user only
   2. Under Cleaning Engine:
      • Let Windows remove files in use at next reboot
   3. Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Include computer & username in logfile
      • Please DeSelect: Include Module list in logfile

2. Click on Proceed to save the settings.
3. Click Start
4. Choose - Perform Full System Scan
5. DeSelect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
6. Click Next and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
7. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
8. Right-click on the list and choose Select All
9. Click Next to finish removing the items that were found

* * * * *

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click Complete System Scan to begin scanning.
• Click OK when prompted to clean files

With the first file it prompts to clean, select the option:

• "Perform action on all infections"
• .Choose clean and click OK.

Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


* * * * * * REBOOT TO NORMAL MODE * * * * * * * * * * * * * *


Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan


* * * * * * CHECK LIST * * * * * * * * * * * * * * * * * * * * *


In your next post, please include fresh copies of:

• HiJackThis log
• Online scan
• Smitfiles.txt
• Ewido's log

Let us know if any problems persist.