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Besides losing connections, do you experience any malware activity like pop ups, browser hijacking? Losing connections does not seem characteristicly like malware. They love being able to connect to the internet.

For the sake of ruling out malware activity, let's dig a bit deeper & do some intense scanning...

Download RootKitRevealer.zip
Unzip it to the desktop, run it, and click Scan. This will generate a log file.
Please post the entire contents of the log file in your next reply.

WinPfind.zip - download & extract the contents to it's own folder at the root of drive C

Download and install Ewido Security Suite

• When installing, under "Additional Options",
  • uncheck - Install background guard
• Have Ewido update itself & then exit the program.

If you are having problems with the updater, you can use this link to manually update Ewido

Download & RUN WinsockFix.zip


Reboot to Safe Mode


Run Ewido:

• Click Scanner
• Click Complete System Scan to begin scanning.
• Click OK when prompted to clean files
• With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click OK
• Once finished, click the Save report button
• Save the report to your desktop

Close Ewido
* Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


WinPfind
1. From within the WinPFind folder, double click WinPFind.exe
2. Click Start Scan
3. Once the Scan is complete, it will create a report in a text file
4. Go to the WinPFind folder & locate WinPFind.txt
5. Post the results in your next reply!

** This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.


Please post all 3 logs in your next reply