MicroBell

Hi and Welcome to TSF

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.

• Ad-Aware® SE Personal Edition
  *Note* For Ad-AwareSE also install the VX2 Addon Cleaner To run this tool once Adaware is updated click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK" , then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
  
• Spybot Search & Destroy
• CWShredder

Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)

Please go to at least two of these sites and run an online Virus Scan.
Be sure to have the AutoFix box(s) checked if the site has that option.

http://housecall.trendmicro.com/
http://www3.ca.com/virusinfo/virusscan.aspx
http://www.pandasoftware.com/actives..._principal.htm
http://www.bitdefender.com/scan/license.php
http://us.mcafee.com/root/mfs/default.asp
http://security.symantec.com/sscv6/d...d=ie&venid=sym


Download Brute Force Uninstaller.
Unzip it to it’s own folder (C:\BFU)

RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download 2Search Remover. Save it in the folder you made earlier (C:\BFU)

Now close all visible IE windows, because the script will kill one iexplorer process. It is meant to target an invisible one, but having IE windows open could cause it to stop the wrong one.

Do not be startled when your taskbar and desktop disappear. The script does this to be able to delete one very stubborn file.

Start the Brute Force Uninstaller by doubleclicking BFU.exe

In the scriptline to execute copy and paste C:\bfu2search.bfu
Press execute and let it do it’s job.

Wait for the complete script execution box to popup and press OK.
Press exit to terminate the BFU program.

Post back to this topic using the add reply button with a fresh HijackThis log and the log below.


Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

1. Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
• Click on see report. Then click Save report

Please post that log in your next reply