Tech Support Forum - View Single Post - Multiple pieces of Malware/Adware/Spyware...

Ried · 01-06-2006, 10:15 AM

Hello,

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs)

Viewpoint Manager
Viewpoint Media Player

Delete the following if they still exist:

C:\Program Files\Viewpoint Manager
C:\Program Files\Viewpoint Media Player
C:\Program Files\Diablo II\Incoming files\master.zip/MU.DLL
C:\Program Files\Diablo II\master
C:\Documents and Settings\Zach Shepherd\My Documents\SC stuff\editors\inst_Ally Alert 30.exe <--delete every instance if you find more than one. If this is the only entry in the editors folder, you can just delete that folder.

C:\Documents and Settings\Zach Shepherd\Local Settings\Application Data\Identities\{3203D4E4-3933-4654-8ACC-63655A457D5D}\Microsoft\Outlook Express\Deleted Items.dbx <--Delete the contents

C:\Documents and Settings\Zach Shepherd\Local Settings\Application Data\Identities\{3203D4E4-3933-4654-8ACC-63655A457D5D}\Microsoft\Outlook Express\Sent Items.dbx <--Delete the contents

Reboot your system. How is the system behaving now?

01-06-2006, 10:15 AM	#6 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 26,530 OS: WinXP and Vista	Hello, Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) Viewpoint Manager Viewpoint Media Player Delete the following if they still exist: C:\Program Files\Viewpoint Manager C:\Program Files\Viewpoint Media Player C:\Program Files\Diablo II\Incoming files\master.zip/MU.DLL C:\Program Files\Diablo II\master C:\Documents and Settings\Zach Shepherd\My Documents\SC stuff\editors\inst_Ally Alert 30.exe <--delete every instance if you find more than one. If this is the only entry in the editors folder, you can just delete that folder. C:\Documents and Settings\Zach Shepherd\Local Settings\Application Data\Identities\{3203D4E4-3933-4654-8ACC-63655A457D5D}\Microsoft\Outlook Express\Deleted Items.dbx <--Delete the contents C:\Documents and Settings\Zach Shepherd\Local Settings\Application Data\Identities\{3203D4E4-3933-4654-8ACC-63655A457D5D}\Microsoft\Outlook Express\Sent Items.dbx <--Delete the contents Reboot your system. How is the system behaving now? __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."