Besides being slow at start-up, does your machine display any signs of malware activity like search engines, browser re-directions? Or any pop ups?
Please delete the contents of this folder, leaving it empty:
(Do not delete the container folder)
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\
Locate and delete the following files/folders: (let me know if you fail to find/delete any)
- C:\WINDOWS\SYSTEM32\irctplug.exe
This will clear out the System Volume Informations folder
Go to Start >> Run - type
control sysdm.cpl,,4 & press Enter
- Tick on the checkbox - Turn off System Restore on all drives
- Click Apply
Turn it back 'On' by unticking the same checkbox & click OK
When you have completed the above, download
StartDreck
Unzip to its own folder and start the program:
Press 'Config'
Press 'mark all'
Uncheck the following boxes only:
System/Running Process -> List Modules
System/Drivers -> NT Services
System/Drivers -> NT Kernel- and FS-drivers
Press 'OK'
Press 'Save' and select the location to save the log file (default is the same folder as the application)
Start HJT & goto Config > Misc Tools -
Open Uninstall Manager
Click the
Save List button & post the the resultant log here.
Please highlight any entries that looks suspicious to you
Please post StartDreck's log & the uninstall list in your next reply
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