Hello tinkerbellnhl and welcome to TSF,
Whatever may be causing your problems is not showing itself in this log. Please do the following:
Download
CleanUp! (
Alternate Link if main link doesn't work) and install it.
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "
Options..."
*Move the arrow down to "
Standard CleanUp!"
*
Uncheck the following:
-
Delete Newsgroup cache
-
Delete Newsgroup Subscriptions
-
Scan local drives for temporary files
Click
OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
Note:
CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!
Let's see if this online scan will uncover anything for us:
Perform an online scan with Internet Explorer with
Panda ActiveScan
**
click on "Free use ActiveScan" located on the top right hand corner - Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
- Click on see report. Then click Save report
Please post that log in your next reply along with a new HijackThis log.
__________________
Member of ASAP since 2005
Member of UNITE since 2006
"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."