Roxio has definitely earned a bad name for this from me, and from countless others who have had this issue.
I have read that Roxio however have comeup with the a 'fix' for this. If you have decided to re/install Roxio EasyCD Creator Version 5, then please make sure that you have these updates from the Roxio site:
http://www.roxio.com/en/support/ecdc...pdatesv5.jhtml
Rasu.