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Vikesrock8411 · 12-06-2005, 11:56 AM

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Please follow the instructions here to clear Sun Java's cache.

Please follow Symantec’s Guide to clean out your Norton quarantine.

Special Note:
Microsoft AntiSpyware Program:
Because of recent changes in the way this program now defines and detects spyware/adware, it is no longer recommended as a spyware removal tool. Microsoft has downgraded several adware/spyware programs that it used to detect and remove and now lists them simply as “Ignore”

These are some of the adware/spyware programs that this program will NOT prompt you to remove. Claria, 180Solutions, WhenU, New.net, most WhenU apps, eZula,TopText, Gain/Gator, and Webhancer. These are all known adware/spyware programs and hijackers. Basically this product can no longer be trusted. We recommend you uninstall it.

Downloads(make sure to save these in a permanent location)
KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

HijackThis!
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)
O18 - Filter: text/html - (no CLSID) - (no file)

Please remember to close all other windows, including browsers then click Fix checked.

Launch KillBox.exe & select the following options:

delete on Reboot

Select all the filenames below & then right-click & select Copy

C:\WINDOWS\SYSTEM32\cerbjsel.dll
C:\zdczlrz.exe

* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

Please run a new scan with hijackthis and post the log here.
How is your system now? Are there any remaining problems?

12-06-2005, 11:56 AM	#11 (permalink)
Vikesrock8411 Analyst, Security Team Join Date: Jun 2005 Posts: 3,065 OS: Windows XP	Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. Please follow the instructions here to clear Sun Java's cache. Please follow Symantec’s Guide to clean out your Norton quarantine. Special Note: Microsoft AntiSpyware Program: Because of recent changes in the way this program now defines and detects spyware/adware, it is no longer recommended as a spyware removal tool. Microsoft has downgraded several adware/spyware programs that it used to detect and remove and now lists them simply as “Ignore” These are some of the adware/spyware programs that this program will NOT prompt you to remove. Claria, 180Solutions, WhenU, New.net, most WhenU apps, eZula,TopText, Gain/Gator, and Webhancer. These are all known adware/spyware programs and hijackers. Basically this product can no longer be trusted. We recommend you uninstall it. Downloads(make sure to save these in a permanent location) KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175) HijackThis! Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any) O18 - Filter: text/html - (no CLSID) - (no file) *Please remember to close all other windows, including browsers then click Fix checked.* Launch KillBox.exe & select the following options: delete on Reboot Select all the filenames below & then right-click & select Copy C:\WINDOWS\SYSTEM32\cerbjsel.dll C:\zdczlrz.exe * Go to the File menu, and choose Paste from Clipboard * Click the RED X button. * Click Yes at the Delete on Reboot prompt. * Click Yes at the 'Pending Operations prompt'. Please run a new scan with hijackthis and post the log here. How is your system now? Are there any remaining problems?