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Geekgirl · 12-06-2005, 08:09 AM

Hello and Welcome to TSF

Your product key should be on the outside of the case. Have you tried a Repair install instead of using the Recovery Console?

Set the computer to boot from cd first in the BIOS
Place the xp cd in cdrom and reboot
Boot from the xp cd and choose install
Ignore the first repair option and continue with install
When windows finds the previous installation and offers to repair
then do the repair
If you have xp sp2 installed it needs to be incorporated into your xp disk or it will not offer the repair option only the clean install

How to perform a Repair Installation of Windows XP

Also have you looked over these
http://support.microsoft.com/default...;en-us;Q314063
http://www.microsoft.com/resources/d...d_stp_hwpg.asp

12-06-2005, 08:09 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,117 OS: 98SE/WinXP Home/WinXP Pro/Vista/Windows 7	Hello and Welcome to TSF Your product key should be on the outside of the case. Have you tried a Repair install instead of using the Recovery Console? Set the computer to boot from cd first in the BIOS Place the xp cd in cdrom and reboot Boot from the xp cd and choose install Ignore the first repair option and continue with install When windows finds the previous installation and offers to repair then do the repair If you have xp sp2 installed it needs to be incorporated into your xp disk or it will not offer the repair option only the clean install How to perform a Repair Installation of Windows XP Also have you looked over these http://support.microsoft.com/default...;en-us;Q314063 http://www.microsoft.com/resources/d...d_stp_hwpg.asp __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*