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Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.
Viewing Hidden Files
Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.
Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).
File and Folder Deletions
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.
C:\WINDOWS\SYSTEM32\cache32_dsktptr
C:\WINDOWS\satmat.ini
C:\WINDOWS\remtm3.exe
Reboot your system in Normal Mode.
Please run a new scan with Hijackthis and post the log here.
Are there any remaining issues?
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