Please print out or copy this page to
Notepad in order to assist you when carrying out the following instructions.
Download
Blockrem from
HERE-Unzip it to its own folder on your desktop.
Download
Cleanup! (
Alternate Link)- Install it. You will use this later.
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.
Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).
File and Folder Deletions
Delete the following Files indicated in
RED and Folders indicated in
BLUE if they still exist.
C:\DOCUMENTS AND SETTINGS\ALL USERS.WINDOWS\DESKTOP\Online Security Center.url
Open the Blockrem folder on your desktop and double-click
blockrem.bat (this is the file with the gear icon) to run it. Once it is running please follow the onscreen instructions.
Open
Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:
Click
Options
Move the slider button down to
Custom CleanUp!
Check the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
- Cleanup! All Users
Uncheck the following :
- Scan local drives for temporary files
Click
OK, Press the
CleanUp! button to start the program and reboot(Normal Mode) when prompted.
Online Scans
Please open IE and go to
Kaspersky WebScanner
Next Click on
Kaspersky Online Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click
Yes.
- The program will launch and then begin downloading the latest definition files:
- Once the files have been downloaded click on NEXT
- Now click on Scan Settings
- In the scan settings make that the following are selected:
- Scan using the following Anti-Virus database:
- Scan Archives
Scan Mail Bases
- Click OK
- Now under select a target to scan:
- This will program will start and scan your system.
- The scan will take a while so be patient and let it run.
- Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button:
- Save the file to your desktop.
- Copy and paste that information in your next post.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
In your next post please include:
- Kaspersky Log
- A new Hijackthis! Log