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Download this tool and save it to your desktop. Then double click the tool and follow the instructions.
VirtumundoBeGone.exe
When its done, reboot and post the log that is created on your desktop called VBG.TXT in your next reply
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Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
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With HiJackThis & place a check next to these items and select "Fix checked":
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: MSEvents Object - {B313D637-F405-4052-AC37-E2119AB3C8F8} - C:\WINDOWS\system32\yaywx.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - Global Startup: startup.hta
O20 - Winlogon Notify: yaywx - C:\WINDOWS\system32\yaywx.dll
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If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
- Tick - Show hidden files and folder
- Untick - Hide file extensions for known types
- Untick - Hide protected operating system files
Click Yes to confirm & then click OK
Locate and delete the following files/folders:
- C:\Program Files\Viewpoint\
startup.hta
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Download and install
CleanUp!
Open
Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "
Options..."
Move the arrow down to "
Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
- Cleanup! All Users
Click
OK
Press the
CleanUp! button to start the program.
It may ask you to reboot at the end, click NO.
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Then, perform an online scan with Internet Explorer with
Panda ActiveScan - Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click Scan Now
- Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Click on see report. Then click Save report
Copy the
results of the ActiveScan and paste them here along with a new
HiJackThis log and into this topic.
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