tetonbob

For the Adaware problem, without seeing exact error messages, you may be best off uninstalling it and reinstalling it. If the messages are related to Windows dlls missing, then you will have to replace them using SystemFileChecker or via download.

Looks like AVG has done you some good, as several trojans are not showing.....but a couple remain. Let's go to work.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->View->Folder Options->View tab and make sure that 'Show all files' is checked under the 'Hidden Files' section. Also make sure there is no checkmark beside 'Hide file extensions for known file types'.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [dmiml.exe] C:\WINDOWS\SYSTEM\dmiml.exe
O4 - HKLM\..\Run: [cshsm.exe] cshsm.exe
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\SYSTEM\Glmjeh32.dll (file missing)

Delete the following Files if they exist:

C:\WINDOWS\SYSTEM\dmiml.exe
cshsm.exe<<<find via Start>Find
C:\WINDOWS\SYSTEM\Glmjeh32.dll
Restart and run a new HijackThis scan. Save the log file and post it here.


Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Click Scan Now
3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Click on see report. Then click Save report

Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan