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sUBs · 11-30-2005, 01:12 PM

Things to do before you post your next log.

Your log is very difficult to read.
Kindly turn off the word wrap feature in your text editor.
With notepad, this can be done by going to Format -> untick "Word Wrap".
I notice that you have more than one anti-virus programs on your machine. That's not a good idea!!

Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall ALL leaving only one of them.
Please include the top header of your HJT log. It contains info which we require.
Please use Symantec's guide to remove the quarantine files. Alcra has a bad habit of taking up all your free space.
Locate & delete this file - C:\WINDOWS\msbb.log
Have HijackThis fix this:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
Reboot you computer & perform an online scan with Internet Explorer with Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
- The program will launch and then begin downloading the latest definition files:
- Once the files have been downloaded click on NEXT
- Now click on Scan Settings
  - In the scan settings make that the following are selected:
    - Scan using the following Anti-Virus database:
      - Standard
    - Scan Options:
      - Scan Archives
      - Scan Mail Bases
- Click OK
- Now under select a target to scan:Select My Computer
- This will program will start and scan your system.
- The scan will take a while so be patient and let it run.
- Once the scan is complete it will display if your system has been infected.
  - Now click on the Save as Text button:
- Save the file to your desktop.
Copy and paste that information in your next post. along with new HJT log

* Turn off the real time scanner of any existing antivirus program while performing the online scan

11-30-2005, 01:12 PM	#5 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,473 OS: N/A	Things to do before you post your next log. Your log is very difficult to read. Kindly turn off the word wrap feature in your text editor. With notepad, this can be done by going to Format -> untick "Word Wrap". I notice that you have more than one anti-virus programs on your machine. That's not a good idea!! Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall ALL leaving only one of them. Please include the top header of your HJT log. It contains info which we require. Please use Symantec's guide to remove the quarantine files. Alcra has a bad habit of taking up all your free space. Locate & delete this file - C:\WINDOWS\msbb.log Have HijackThis fix this: R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = Reboot you computer & perform an online scan with Internet Explorer with Kaspersky WebScanner Next Click on Launch Kaspersky Anti-Virus Web Scanner You will be prompted to install an ActiveX component from Kaspersky, Click Yes. The program will launch and then begin downloading the latest definition files: Once the files have been downloaded click on NEXT Now click on Scan Settings In the scan settings make that the following are selected: Scan using the following Anti-Virus database: Standard Scan Options: Scan Archives Scan Mail Bases Click OK Now under select a target to scan:Select My Computer This will program will start and scan your system. The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected. Now click on the Save as Text button: Save the file to your desktop. Copy and paste that information in your next post. along with new HJT log * Turn off the real time scanner of any existing antivirus program while performing the online scan __________________ Question - what have you done for the community today?