Thank you for your help Ried.
I can see I’m going to have to do this like I am a 4 year old.
++++++++++++++++++++++++++++
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Originally Posted by Ried
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cleanup has been downloaded but not ran.
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Originally Posted by Ried
Hello,
Reboot into Safe Mode.
Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.
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done.
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Originally Posted by Ried
Hello,
Click on Start->Settings->Control Panel->Java Plug-in and click on the Cache tab. Then click on the Clear button and hit OK.
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unable to complete this step.
When I would open “Java Plug-in”
A box would flash for a second on the screen and disappear.
I was able to grab the screen as it happened.
you can see the white box here.
http://www.fiero.nl/forum/Forum6/HTML/033462.html
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Originally Posted by Ried
Hello,
Delete this file:
C:\WINNT\SYSTEM32\DRIVERS\ETC\hosts.bho
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done
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Originally Posted by Ried
Hello,
Follow these entire paths and empty the Inbox and Deleted Items:
C:\Documents and Settings\Administrator\Local Settings\Application Data\Identities\{FCA073A6-0508-482E-A374-FCD3D7E88BB5}\Microsoft\Outlook Express\Inbox.dbx <--Empty this folder
C:\Documents and Settings\Administrator\Local Settings\Application Data\Identities\{FCA073A6-0508-482E-A374-FCD3D7E88BB5}\Microsoft\Outlook Express\Deleted Items.dbx <--Empty this folder
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I’m afraid I don’t understand.
I found these files in windows explorer, but I only saw the option of deleting the file.
How do I empty them?
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Originally Posted by Ried
Hello,
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Standard CleanUp!"
*Uncheck the following:
-Delete Newsgroup cache
-Delete Newsgroup Subscriptions
-Scan local drives for temporary files
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility
Reboot into Normal Mode.
Run another scan with Kaspersky and post the results here along with a new HijackThis log.
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I have not done these steps since I could not get past the few previous steps.