If you have alcra, you'll need to do this first.
Download and unzip -
bfu.zip
Run the program and click the Web button located on the top right corner
Copy/Paste this url into the address bar of the Download script window:
http://metallica.geekstogo.com/alcanshorty.bfu
Checkmark the following boxes:
- Use settings specified in script for the above option
- Show log after script ends
Execute the script by clicking the
Execute button.
When it finishes running, click the Save button for a copy of the log
Post the log created by the script & a new HJT log after that.
If you have any questions about the use of BFU please click here
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Next, please reboot your computer in
SafeMode by doing the following:
1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.
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Run
Cleanup! using the following configuration:
1. Click Options...
2. Set the slider to
Standard CleanUp!
3.
Uncheck the following:
- Delete Newsgroup cache
- Delete Newsgroup Subscriptions
- Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!
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Run
Ewido with it's updated definitions:(...it's important that all windows must be closed)
- Click Scanner
- Click Complete System Scan to begin scanning.
- Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
- "Perform action on all infections"
- .Choose clean and click OK.
Once finished, click the
Save report button & save the report to your desktop
** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.
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REBOOT TO NORMAL MODE
Perform an online scan with Internet Explorer with
Panda ActiveScan - Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click Scan Now
- Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Click on see report. Then click Save report
Post the contents of the report in your next reply
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
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Download
Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
- Double-click the tmas-web-scan.exe icon
- It will say "Loading TrendMicro definitions".
- Click "Start Scan"
After it's done scanning, click "
Scan Results"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
Reboot your computer. I then need you to
repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.
It would produce a log called "
Antispyware.log", please double-click that log and copy the entire contents and paste them here.
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In your next post, please include fresh logs from:
- HiJackThis log
- Online Scan
- Ewido
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
__________________
Question - what have you done for the community today?