Hello Pete,
Can you please clarify this statement?
Quote:
|
did get lots of emails over the weekend saying it had cleaned and deleted this virus, but smething happened,
|
E-mails from whom, and who is 'it' that had cleaned and deleted a virus?
Download, install & launch -
Webroot SpySweeper (Trial) (8.3 MB)
When SpySweeper starts, please accept any prompts to update definitions. Exit the program after you have updated.
Download and install
CleanUp!
**Disconnect this PC from any internet access.
Reboot your computer into Safe Mode.
Restart your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight Safe Mode then hit enter.
Launch & use the diagnostic version of SpySweeper & configure it as followed:
- Click on the Start button
- After it has finished scanning, click the Next button
- Allow Spysweeper to reboot your machine to remove the infected files.
## IMPORTANT - do not use your computer as you scan.
# Reboot back to Normal Mode
Launch SpySweeper & select Results from the left pane
Click the 'Session Log' tab & choose
Save to File to create a log.
Post that in your next reply along with a new HJT log.
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