Tech Support Forum - View Single Post - My hijackthis log

**Omerr** · 11-26-2005, 07:04 AM

Hello again.
You've done a great job cleaning up, and we're almost finished.

Please delete the following Folder indicated in BLUE if it still exists:

C:\WINDOWS\tmlpcert2005

Please start HiJackThis. Now:

Go to Config>Misc.Tools> Delete a file on reboot...
In the popup box that appears, copy/paste in
C:\WINDOWS\system32\pmnnl.dll
Click the Open button.
Click YES when prompted to restart your computer.

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).

Save it to your desktop.
Double-click the new icon on your desktop (tmas-web-scan.exe)
It will say "Loading TrendMicro definitions".
Once the definitions are loaded, the program will appear to close then re-open.
Click Start Scan
After it's done scanning, click Scan Results
Make sure all items found have a check next to them, then click Clean Threats Now.
Click Exit.

Reboot your computer. In place of the TrendMicro icon will be a text file called Antispyware.log, please double-click that log and copy the entire contents and paste them here.

Please go to Kaspersky Online Scanner. Next Click on Launch Kaspersky Online Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
- Scan using the following Anti-Virus database:
- Standard
- Scan Options:
- Scan Archives
  Scan Mail Bases
Click OK
Now under select a target to scan:
- Select My Computer
This will program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button:
Save the file to your desktop.
Copy and paste that information in your next post.

Take note the names and locations of any file it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan

On your next post, please make sure you give me both Trend-Micro Anti Spyware's log and Kaspersky Online Scanner's log.

Good luck!

11-26-2005, 07:04 AM	#6 (permalink)
Omerr TSF Enthusiast Join Date: Feb 2005 Location: Israel Posts: 1,032 OS: XP Proffesional	Hello again. You've done a great job cleaning up, and we're almost finished. Please delete the following Folder indicated in BLUE if it still exists: C:\WINDOWS\tmlpcert2005 Please start HiJackThis. Now: Go to Config>Misc.Tools> Delete a file on reboot... In the popup box that appears, copy/paste in C:\WINDOWS\system32\pmnnl.dll Click the Open button. Click YES when prompted to restart your computer. Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button). Save it to your desktop. Double-click the new icon on your desktop (tmas-web-scan.exe) It will say "Loading TrendMicro definitions". Once the definitions are loaded, the program will appear to close then re-open. Click Start Scan After it's done scanning, click Scan Results Make sure all items found have a check next to them, then click Clean Threats Now. Click Exit. Reboot your computer. In place of the TrendMicro icon will be a text file called Antispyware.log, please double-click that log and copy the entire contents and paste them here. Please go to Kaspersky Online Scanner. Next Click on Launch Kaspersky Online Scanner You will be prompted to install an ActiveX component from Kaspersky, Click Yes. The program will launch and then begin downloading the latest definition files: Once the files have been downloaded click on NEXT Now click on Scan Settings In the scan settings make that the following are selected: Scan using the following Anti-Virus database: Standard Scan Options: Scan Archives Scan Mail Bases Click OK Now under select a target to scan: Select My Computer This will program will start and scan your system. The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected. Now click on the Save as Text button: Save the file to your desktop. Copy and paste that information in your next post. Take note the names and locations of any file it detects but fails to clean. * Turn off the real time scanner of any existing antivirus program while performing the online scan On your next post, please make sure you give me both Trend-Micro Anti Spyware's log and Kaspersky Online Scanner's log. Good luck! __________________ I am here in order to help you.