Ried

Hello LeftieLouie and welcome to TSF,

Thank you for your patience. You are using an outdated version of HijackThis, please download version 1.99.1:

HijackThis - this program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS Do not run a new scan yet.

Download, install & launch - Webroot SpySweeper (Trial) (8.3 MB)
When SpySweeper starts, please accept any prompts to update definitions. Exit the program after you have updated.

Download and install CleanUp!

**Disconnect this PC from any internet access.

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Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program. Reboot when prompted.
* CleanUp! will not create any backups!!

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Reboot your computer into Safe Mode.
Restart your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight Safe Mode then hit enter.

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Launch & use the diagnostic version of SpySweeper & configure it as followed:

• Click on the Start button
• After it has finished scanning, click the Next button
• Allow Spysweeper to reboot your machine to remove the infected files.

## IMPORTANT - do not use your computer as you scan.

Reboot back to Normal Mode

Launch SpySweeper & select Results from the left pane
Click the 'Session Log' tab & choose Save to File to create a log.

Please run an online scan at http://www.pandasoftware.com/products/activescan.htm *Requires Internet Explorer.
Make sure you click the "Free Online Virus Scan" in the upper right hand corner of the page under the Free use Activescan header. We do NOT want the default spyXposer scan.

1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
2. Click On 'Scan Now'
3. Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
4. Begin the scan by selecting My Computer
   * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
5. If it finds any malware, it will offer you a report. Click on see report
6. Then click Save report
7. Post the contents of the report in your next reply.

* Turn off the real time scanner of any existing antivirus program while performing the online scan

Next, Double click on HijackThis.exe to run the program.
1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log and post it here along with the Session Log and Panda ActiveScan results.