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Hello and Welcome to TSF!

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.


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Download & immediately run - L2MFix.exe
Click "Install" to extract the contents to a newly created folder.

Close any programs you have open since this step requires a reboot.

From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing enter, then it will ask for a password so please enter bye (lowercase) then hit enter. Your desktop and icons will disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, it will be ready for a reboot. Press any key to reboot. After the reboot notepad will open with a log. Copy the contents of that log and paste it back into this thread, along with a new hijackthis log.

IMPORTANT: Do NOT run any other files in the l2mfix folder unless you are asked to do so!

If after the reboot the log does not open double click on it in the l2mfix folder and post it.

If you receive an error - \system32\Autoexec.nt is not suitable for running MS-Dos applications, you will need to visit this website to download additional files.


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Please download & install - CleanUp!

Also download - KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)


'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING


This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


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With HiJackThis & place a check next to these items and select "Fix checked":

O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O20 - Winlogon Notify: DateTime - C:\WINDOWS\system32\d4j02e1mgh.dll
O20 - Winlogon Notify: msupdate - C:\WINDOWS\SYSTEM32\msupdate32.dll


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Click Start->Run - type SERVICES.MSC & then click on the OK button

1. Locate the service - Command Service (cmdService)
2. Double-click on it to open the Properties dialog.
   • Stop the service by using the Stop button.
   • Change the Startup type to Disabled & then click on the OK button
3. Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
4. In the popup box that appears, type in cmdService & then click on the OK button

Answer No when prompted to reboot


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Launch KillBox.exe & select the following options:

• delete on Reboot

Select all the filenames listed below & then right-click & select Copy

• C:\WINDOWS\TWluYWw\command.exe
  C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe
  C:\WINDOWS\SYSTEM32\msupdate32.dll

* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

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After you have rebooted, locate and delete the following files/folders, if present:

• C:\WINDOWS\TWluYWw

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Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program. Do NOT reboot/logoff when prompted.
* CleanUp! will not create any backups!!


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Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Click Scan Now
3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Click on see report. Then click Save report

Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan


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Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).

• Double-click the tmas-web-scan.exe icon
• It will say "Loading TrendMicro definitions".
• Click "Start Scan"

After it's done scanning, click "Scan Results"

• Make sure all items found have a check next to them, then click "Clean Threats Now".
• Click Exit.

Reboot your computer. I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.

It would produce a log called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.


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In your next post, please include fresh logs from:

• HiJackThis log
• Online Scan
• L2mfix log

Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now