sUBs

The main problem I see from your log isn't the worm. It's the over abundance of antivirus programs. I notice that you have more than one anti-virus programs on your machine. That's not a good idea!!

Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall ALL leaving only one of them.


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Click Start->Run - type SERVICES.MSC & then click on the OK button

1. Locate the service - Microsoft Distributed Transaction (MSDT)
2. Double-click on it to open the Properties dialog.
   • Under the General tab, note down the name of "Service name". We shall need it later.
   • Stop the service by using the Stop button.
   • Change the Startup type to Disabled & then click on the OK button
3. Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
4. In the popup box that appears, type in "Service name" (refer to Step 2) & then click on the OK button

Answer No when prompted to reboot


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Start HiJackThis & go to Config>Misc.Tools> Delete a file on reboot...

1. In the popup box that appears, type in C:\WINDOWS\msdt.exe
2. Click the Open button.
3. Click YES when prompted to restart your computer.

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Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.


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Then, perform an online scan with Internet Explorer with Panda ActiveScan

1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Click Scan Now
3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Click on see report. Then click Save report

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log