Download and install
CleanUp! but
do not run it yet.
*WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility
Download, install, and update
Ewido Security Suite- Install ewido security suite
- Launch ewido, there should be a big E icon on your desktop, double-click it.
- The program will prompt you to update click the OK button
- The program will now go to the main screen
You will need to update ewido to the latest definition files.
- On the left hand side of the main screen click update
- Click on Start
The update will start and a progress bar will show the updates being installed.
After the updates are installed, exit Ewido
Open
Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "
Options..."
*Move the arrow down to "
Custom CleanUp!"
*Put a check next to the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option)
- Cleanup! All Users
Click
OK
Press the
CleanUp! button to start the program. Reboot/logoff when prompted.
Reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.
Run Ewido:
- Click [Scanner]
- Click [Complete System Scan] to begin scanning.
- Click [OK] when prompted to clean files
- With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click [OK].
- Once finished, click the [Save report] button
- Save the report to your desktop
Close Ewido
Reboot back to normal mode and post both the Ewido log and a new hijackthis log.