Please print out or copy this page to
Notepad in order to assist you when carrying out the following instructions.
Viewing Hidden Files
Go to
My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the
Hide protected operating system files option.
Downloads
KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)
Tools
Click Start->Run->Then Type "regedit"
Click File->Export and save a copy of your registry somewhere just in case
Then navigate to and delete the entries listed in
Red:
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\nf syytsy
If any of the above registry keys are giving you problems deleting, right click on them and click on Permissions. Then click on the Advanced button. Make sure the first box (Inherit from parent...) is checked. Click OK and OK. Then try deleting the entry again. Once you're done, close the Registry Editor.
Start HijackThis & Go to Config> Misc Tools > Open
ADS Spy
1. Checkmark/tick -
Ignore Safe System Info Streams
2. Click
Scan
3. When it has finished scanning, checkmark/tick all that it found
4. Click
Remove Selected
Launch
KillBox.exe & select the following
options:
Select all the filenames below & then right-click & select Copy
- C:\WINDOWS\untokuoitu.exe
C:\Documents and Settings\Caroline\Application Data\Sskdmns.dll
C:\Documents and Settings\Caroline\Application Data\Sskknwrd.dll
C:\Documents and Settings\Caroline\Application Data\Sskuknwrd.dll
C:\WINDOWS\system32\efqmm.dll
C:\WINDOWS\uhvokou.exe
* Go to the File menu, and choose
Paste from Clipboard
* Click the
RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.
Please go to
Jotti Viruscan and upload the following files (one at a time):
C:\WINDOWS\SYSTEM32\identprv.dll
C:\WINDOWS\SYSTEM32\ride5.0.exe
C:\WINDOWS\SYSTEM32\wceprv.dll
C:\WINDOWS\ppc4Y
Please include the result of these scans in your next post
Please Run
WinPFind again using the same directions as above.
In your next post please include:
- A new Hijackthis! Log
- WinPFind Log
- Jotti results