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Old 10-17-2005, 09:21 AM   #1 (permalink)
Malmo
Registered User
 
Join Date: Oct 2005
Posts: 1
OS: XP


Confused DVDs won't play but CDs will

Hello there,
I recently experienced a problem with the DVD drive on my laptop (XP). It was working fine in the morning, but when I tried to play the same DVD in the evening, the drive made some noises, blinked its light a few times and just wouldn't recognise that a DVD had been inserted. Windows Media Player 10 just says No Disc in Drive. I tried random DVDs and the same problem for each one. When I tried CDs they worked just fine (I know that these combo drives have 2 lens - one for CDs and one for DVDs). I left the problem alone for a while.

I moved to a new home after a couple of weeks, and the drive started working again and I had no problems with any DVDs...until I visited my parents at my old home and tried a DVD...the same problem again. No Disc in Drive according to WMP 10.

So I bought a DVD lens cleaner after reading that other people have experienced similar problems. This had no effect at all.

I then uninstalled the driver and reinstalled it after booting up. No effect.

So I contacted my laptop provider's helpdesk by email as I'm still well within the warranty period.

Whats really freaky is that when I went back to my new place the next day, it started working again! Surely it can't be the location?! The only difference between the 2 locations is that my old place (where my parents live) has a wireless network set up, which my laptop just automatically connects to when I start it up. But I never had a problem with the drive before when I was living there.

I thought I'd throw this one out there to you as I'd like to know if theres a logical reason for this bizarre problem.
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