Hello and Welcome
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I notice that you have two anti-virus programs on your machine. That's not a good idea!!
Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall one of them.
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Before proceeding any further, please create a new directory -
C:\PROGRAM FILES\HIJACKTHIS\
Re-locate your HijackThis files to the new directory
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If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
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With HiJackThis & place a check next to these items and select "Fix checked":
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\ddabb.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
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If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
- Tick - Show hidden files and folder
- Untick - Hide file extensions for known types
- Untick - Hide protected operating system files
Click Yes to confirm & then click OK
Locate and delete the following folders, if present:
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Go to Start> Run - type
cleanmgr (this starts Windows DiskCleanup)
- Select Drive C: & click the 'OK' button
- Select the following options:
- Temporary Internet Files
- Recycle Bin
- Temporary Files
- Click the 'OK' button
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Go to Start >> Run - type
control sysdm.cpl,,4 & press Enter
- Tick on the checkbox - Turn off System Restore on all drives
- Click Apply
Turn it back 'On' by unticking the same checkbox & click OK
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Please perform an online scan with Internet Explorer at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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In your next post, please include fresh logs from:
- HiJackThis
- Online scan
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
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