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Old 10-15-2005, 09:36 PM   #1 (permalink)
michaelsubtonik
Registered User
 
Join Date: Oct 2005
Posts: 6
OS: winXP


windows explorer crashes

windows explorer crashes on boot up, even in safe mode. If I use the task manager to end process explorer.exe, I can launch applications and run them fine with the "new task" option... Im unsure what is causing explorer to crash everything.

Help !

thanks : )

Michael


Logfile of HijackThis v1.99.1
Scan saved at 1:11:17 PM, on 16/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\imapi.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\devldr32.exe
D:\anit virus stuff\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {93336822-F4C1-AF1D-E76D-F47A94E10EE5} - C:\WINDOWS\system32\ejk.dll (file missing)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{07F31DF4-24AB-403F-9962-6E1F5FAE7D0B}: NameServer = 85.255.113.130,85.255.112.19
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2B90886-2AA6-4501-B966-B7A22D9E0A44}: NameServer = 85.255.113.130,85.255.112.19
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA7E4442-574D-46F1-9A0F-1B063193247E}: NameServer = 85.255.113.130,85.255.112.19
O17 - HKLM\System\CS1\Services\Tcpip\..\{07F31DF4-24AB-403F-9962-6E1F5FAE7D0B}: NameServer = 85.255.113.130,85.255.112.19
O20 - Winlogon Notify: style32 - c:\ms32.tmp
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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