Before proceeding any further, please create a new directory -
C:\PROGRAM FILES\HIJACKTHIS\
Re-locate your HijackThis files to the new directory
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Run a scan with HiJackThis & select/tick the following & click "Fix checked" :
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.type2find.com/sp2.php
R3 - Default URLSearchHook is missing
O14 - IERESET.INF: START_PAGE_URL=about:blank
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Go to Start> Run - type
cleanmgr (this starts Windows DiskCleanup)
- Select Drive C: & click the 'OK' button
- Select the following options:
- Temporary Internet Files
- Recycle Bin
- Temporary Files
- Click the 'OK' button
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Perform an online scan with Internet Explorer at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Download
Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
- Double-click the tmas-web-scan.exe icon
- It will say "Loading TrendMicro definitions".
- Click "Start Scan"
After it's done scanning, click "
Scan Results"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
Reboot your computer. I then need you to
repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.
In place of the TrendMicro icon will be a text file called "
Antispyware.log", please double-click that log and copy the entire contents and paste them here.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
In your next post, please include fresh logs from:
- HiJackThis
- Online scan
- Antispyware.log
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
__________________
Question - what have you done for the community today?